Housing Coordinator

Title: Housing Coordinator Program: 59th Street Women’s Shelter Salary Range: $51,045-$55,045 annually Program Description The 59th Street Women’s Shelter is a 200-bed, 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management, individual and group counseling, recreational activities, occupational therapy, and housing placement assistance. Additionally, a street-facing, on-site Article-28 Clinic provides primary care, and behavioral health care services. Overall Responsibilities Under the direction of the Director of Social Services, with some latitude for independent action and decision making, the Housing Coordinator is responsible for identifying housing options for the clients, especially the long term stayers, and assisting the clients in preparing and submitting applications, so permanent housing can be obtained, the lengths of stay in the shelter can be reduced, and the clients can obtain independence and return to their communities; performs related work. Essential Duties and Responsibilities The essential duties of the Housing Coordinator include but are not limited to the following activities: Acts as primary liaison with DHS for scheduling interviews and other housing related items Visit housing providers to develop and maintain positive working relationships Prepare clients for housing interviews, accompany them on tours to facilities, and will generally coordinate the housing referral process Maintains an updated resource manual on available housing Create and maintain a system to track housing applications and their status Consults with case management staff regarding housing options for individual clients and adherence to their Individual Living Plans, identifying short and long-term objectives to be achieved Input all client information and updates in a timely fashion into the CARES system. Work collaboratively with the clients and other staff to identify and obtain financial entitlements, housing and other concrete services Counsel clients through individualized and group sessions on issues such as achieving housing goals, finding permanent or alternative housing and employment opportunities. Organize and educate clients through sessions. Maintains accurate and up to date written client documentation as required and in accord with city and state oversight agency guidelines Provides escort services to clients as needed Performs other duties as assigned by the Director of Social Services or Team Leader Qualifications A Bachelor’s degree in social work, public administration, psychology, education, sociology, occupational or physical therapy, or other related human services fields with a minimum of two (2) years of experience An Associate’s degree in the aforementioned fields with three (3) years of experience A High School Diploma or GED equivalent with four (4) years of experience Bilingual or multilingual a plus Demonstrated ability to manage and motivate staff to accomplish stated program goals and objectives while developing their individual and group skills. Ability to develop and foster, through demonstration, a team spirit, enabling staff to overcome the challenges of providing needed services to a special client population. Excellent oral, writing, and listening skills are a must. The ability to work well within a highly pressurized, deadline environment, while meeting the short-term and long-term mandates of the program. Must collaborate with our Performance Evaluation and Quality Assurance Department (PEQA) and develop/ exhibit the ability to independently evaluate and manage program performance using data. An ability to interface with clients as well as all levels of staff. Knowledge of case management software as well as proficiency in Microsoft Office Suite