Housing Case Management Manager

### **Who We Are** The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. ***The Road Home is an Equal Opportunity Employer*** *Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.* **BENEFIT SUMMARY** The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) - Health Care Plan (Medical, Dental & Vision) - HSA, FSA, HRA (We reimburse part of your deductible!) - Retirement Plan (403B with TRH contribution and match) - FREE Life Insurance for employees - Paid Time Off (Vacation, Sick & 12 Public Holidays) - One Floating Holiday Per Year - Free Short Term & Long Term Disability - Employee Assistance Program - Free Training & Development - Tuition Assistance for a wide variety of classes! - Public Service Loan Forgiveness (PSLF) qualifying agency ### **Job Summary** The Housing Case Management Manager supervises and provides oversight to Housing Supervisors and Housing Case Managers delivering housing-focused, trauma-informed services within a Progressive Engagement framework for formerly homeless families and individuals. This position primarily supports vulnerable adults served through the Housing Focused for Individuals (HiFI) program, which assists individuals with a history of chronic homelessness, and the House 20 program, which serves individuals with high shelter usage and frequent emergency service interactions. The Housing Case Management Manager is responsible for ensuring program fidelity, supporting staff development, and promoting positive housing outcomes across all teams. ***\*This is an in-person position.*** \****Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply*** ***\*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.*** ### **Location** Headquarters 1415 S Main St, Salt Lake City, UT 84115 ### **Reports to** Director of Supportive Housing Services ### **Position Status** Full-Time ### **Shift/Schedule** Monday - Friday - 9-5. Flexibility between 7 AM and 7 PM. ### **Pay Grade, Starting Rate** Grade 9 - $24.25/hour ### **FLSA Status** Exempt **Essential Duties and Responsibilities** 1. Provide administrative oversight for all programmatic requirements, including a deep knowledge of housing vouchers, reporting requirements, and outcomes. 1. Ensure administrative duties are completed in a timely and accurate manner 1. Develop and maintain relationships with key partner agencies. 1. Attend internal and external stakeholder meetings and maintain good working relationships with key stakeholders. 1. Coordinate with internal and external Housing Teams to facilitate housing stability for program participants. 1. Ensure timely and accurate data entry. Communicate regularly with the Director of Supportive Housing Services on all aspects of program operations.…