Houseperson

**Job Status and Requirements:** 1. This is Local Hire. 2. Must be able to work on Guam, USA without restrictions:​ 1. US Citizens or US Permanent Residents 2. Residents of Federated States of Micronesia (FSM) 3. This position is not eligible for: 1. Relocation Package 2. to be US Work Visa Sponsor 4. Part Time position with 32-40 hours per week. 5. $10.00 per hour. 6. This job is for Swing Shift and Graveyard Shift. **You must be able to work PM and graveyard shift.** 7. **Minimum one (1) year experience as Houseperson in a Full-Service Hotel.** 8. Must be able to work on Weekends and Holidays. **What’s the job?** Assist Room Attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to Room Attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff. **Your-day-to-day** **People** - Promote and maintain a safe and positive workplace. - Attends meetings and training sessions as required. - Maintain regular and consistent attendance, appearance and attitude. - Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments. **Financial** - Monitor and control supplies and amenities. - Minimize waste within all areas of housekeeping. **Guest Experience** - Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep, mop or wax floor, remove non-floor closet items and store in appropriate areas. - Respond to guests’ requests such as delivery of housekeeping supplies (e.g.; linens, extra beds, etc.) in a timely and efficient manner. - Clean other designated areas such guest hallways, elevator landings, pantry, and staircases. - Ensures guest services and guest requests are promptly and courteously delivered. - Reports guest complaints or unsafe conditions immediately. **Responsible Business** - Safety awareness – follow established safety procedures at all times and wear proper personal protective equipment. - Report, turn in, and log lost and found property according to established procedures. - Report unusual behavior/activities on floors. - Perform other duties as assigned. **What we need from you** 1. Education - High School Diploma or equivalent 2. Service years - Some Housekeeping Experience is preferred 3. Language - Ability to speak, understand, read and write English. 4. Knowledge and skills - Communication skills are utilized a significant amount of time when interacting with guests and employees. - Basic math skills, reading, and writing are used when completing paperwork. - Must be able to work nights, weekends, holidays, and during inclement weather. - Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds - Frequently standing up and moving about the facility. - Frequently handling objects and equipment to maintain the facility - Frequently bending, stooping, kneeling, climbing and crawling - May regularly assigned to perform deep cleaning projects. **What we offer** In return we'll provide you a competitive financial and benefits package which may include Health (medical, dental & vision) insurance for all Full-Time colleague, a 401k plan with company match, Paid Time Off and Employee Discount. A chance to become part of the global IHG family - opening a door to endless career opportunities. We’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role. Join us and you’ll become part of the global IHG family – Our colleagues share some winning characteristics: we work better together, we trust and support each other, we aim higher by looking for better ways to do things, we do the right thing, and we welcome different perspectives. **IHG is an equal opportunity employer: Minorities/ Females/ Disabled/ Veterans**