Housekeeping - Public Areas Attendant

Pay Rate: $22.95/Hr. About Sensei: Founded by Dr. David Agus and Larry Ellison, our ecosystem of products and experiences is designed with one intention: to empower you to grow well and lead the world toward greater wellbeing. Based on Dr. Agus’ philosophy, Sensei believes we can guide our guests to greater wellbeing by offering experiential movement, rest and nourishment classes and programs. The launch of the Retreats wellness brand took place on Lana’i, Hawaii in partnership with Four Season’s lodging and food offerings by Nobu. In this location, Sensei Porcupine Creek, Sensei is operating the lodging operation, as well as world-class golf, tennis, spa, fitness, movement, nutrition, meditative, enrichment and body assessment facilities. In addition, Sensei will run the F&B operation, as part of a licensing agreement with Nobu. Sensei programs and continuing learning sessions are high-touch, evidence-led and supported by the latest technology. You can read our story here . Position Description: The Public Area Attendant is an integral part of the housekeeping team, responsible for the cleanliness of the Resor t’s shared spaces and heart of house . The Public Area Attendant will promote a positive image of Sensei , all while providing attentive and anticipatory guest service. Responsibilities: Cleaning and servicing of Resort and Retreat common areas, according to Sensei’s established standards of procedures; common areas include, but are not limited to, restrooms, experience specialist desk, lobby, heart of house spaces, offices. Cleaning and straightening of guest corridors and common areas Dusting and vacuuming of corridors; emptying trash, and cleaning of waste receptacles Reporting all lost and found items to security or supervisors, with proper logging of when and where the item was found Delivering guest request items May include cleaning of kitchen area, refrigerators, coffee maker, cups, glassware, silverware, etc Referencing and maintaining digital shift logs of all spaces serviced; Reporting any unusual circumstances to supervisors. Polishing and cleaning of furniture and fixtures, including elevators and staircases. Cleaning of rugs, carpets, walls, and upholstered furniture. Reporting any faulty equipment, supply needs, maintenance needs, safety hazards and other concerns immediately to your supervisor. Being courteous and helpful to resort guests, including reporting any guest requests or preferences to supervisor. Completing assigned tasks as outlined by supervisors, and in a timely manner Organizing and cleaning of workstation and cart; replenishing supplies and equipment as needed before, during, and at the end of the shift Ensuring the confidentiality and security of all guests Perform all job duties In a safe manner and abide by all safety policies and procedures Adhere to all company and departmental guidelines Perform other tasks as requested by supervisor Demonstrate warmth and sincerity in all interactions Maintain a professional and welcoming demeanor in both verbal and nonverbal communication Take ownership of all guest requests and be proactive in ensuring resolution as needed Maintain impeccable grooming and personal hygiene at all times and wear uniform as directed Uphold Sensei values in daily practices Successfully complete all training and certifications needed for the position Ensure the confidentiality and security of all guests Report all faulty equipment, supply needs, maintenance needs, safety hazards, injuries, and other concerns immediately to your supervisor Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner Teamwork - Develop and promote teamwork and cooperation among co-workers Safety – Comply with established sa…