Housekeeping Attendant (Home2 Suites Las Vegas North)

We are a Home2 Suites by Hilton hotel located in North Las Vegas looking to have an energetic and motivated individual join our team. A dependable individual with a passion for hospitality, a willingness to learn, and a flexible schedule. The housekeeper is responsible for upholding the company's cleanliness standards of all guest rooms and common areas located in the hotel. He/she is to report directly to the Housekeeping Supervisor. **At least 1 year of housekeeping work experience is required.** **Job responsibilities include, but are not limited to:** - Change and replace all bed linens and towels - Sanitize and clean all restrooms - Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture - Vacuum/mop all floors - Restock all room amenities - Assure all rooms are set up to company standards - Cleans and maintains personal workstation by properly stocking it sheets, towels, amenities, etc. - **Guest Service** - Offer guests assistance whenever possible - Responsible for resolving escalated customer relations issues - Answers inquiries pertaining to hotel policies and services - Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations - Responsible for positively representing and promoting the property - Ensures systems and procedures are in place and followed for guest safety and security - Other duties as assigned **Skills, educational background, and experience** - Completed daily housekeeping report - Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers - Reports any maintenance, security, or safety issues to the appropriate staff - High School Diploma or GED required - Fluent in English - At least 1 year housekeeping experience required - Housekeeping experience in hotel setting preferred - Ability to efficiently work under time constraints - Superior customer service skills - Ability to work with cleaning chemicals - Must be able to lift, push, and pull 25 lbs frequently - Able to work a flexible schedule Job Type: Full-time