Housekeeping Attendant

## Description **Step into a workplace that’s as exciting as it is rewarding!** FireKeepers Casino Hotel delivers a high-energy environment with vibrant entertainment, a strong team culture, and real opportunities to grow. Recognized as one of Michigan’s Top Employers by Forbes, GlassDoor, and Michigan Works, we’re proud to invest in our Team Members every step of the way. **Why join us?** - Grow your career with development programs and opportunities to advance from within. - Comprehensive medical benefits, including exclusive access to the NOMI network, providing a “no copay” advantage. - Give back through Volunteer Time Off (VTO). - Generous PTO plan to recharge and reset. - Incentive programs that recognize your contributions. - Low-cost Team Member dining, provided by our award-winning culinary team. **SHIFTS AVAILABLE:** 9:00 am – 5:30 pm; 1:00 pm – 9:30 pm **PAY:** Starting at $15 per hour, with opportunities for annual increases **SCOPE OF POSITION:** Responsible for helping to achieve ongoing guest satisfaction and company goals through the maintenance, upkeep and cleanliness of rooms; the cleanliness and general appearance of public areas, corridors of the hotel, laundry room, break room and elevators; and the maintenance and cleanliness of all hotel linen. **ESSENTIAL DUTIES AND RESPONSIBILITIES:** The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices. - Consistently cleans all rooms and suites to standard; removes trash and dirty linens from rooms and suites; spot cleans walls, carpets, light fixtures, etc. - Maintains shelf organization and stock levels in the storerooms and closets, stocks attendant carts with supplies, rotates linens in storerooms and closets, removes trash and dirty linens from carts and transports to appropriate areas. - Cleans furniture, elevators, glass, planters, etc., in public areas such as fitness center, pool and elevators. - Sweeps and vacuums floors, hallways and stairwells. - Loads, operates and unloads dishwasher for guest room glassware and mugs. - Inspects dirty laundry for stains/tears before washing, identifies and treats stains, washes, dries and folds all linen to standard. - Operates all laundry equipment to trained standards. - Reports maintenance problems or completes minor work repair orders. - Utilizes an IPOD/IPAD device and a handheld radio to complete job assignments. - Interacts with guests providing excellent guest service. - Utilizes problem resolution skills to assist guests with problems. - Maintains the highest level of confidentiality. - Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy. - Outstanding example of and a credit to FireKeepers Casino Hotel. **MINIMUM REQUIRED QUALIFICATIONS:** An applicant’s education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate’s education, training and competencies through the interview process, testing and methods. Proficiency in both written and verbal English communication is required. The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities: Strong communication and effective guest relations skills. Must be at least 18 years of age. **GENERAL OR PREFERRED QUALIFICATIONS:** High School diploma or GED. **PHYSICAL & ENVIRONMENTAL DEMANDS:** The physical demands described here are representative of those that must be met by a Team Member to successfully…