House Person - Suites

At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you. **What We Offer:** Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties—because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together! **POSITION SUMMARY:** The primary responsibility of the House Person is to maintain and sanitize the public areas of the hotel, respond to guest requests, and may provide guest transportation. Public areas include the hotel lobby, restrooms, gift shop, guest laundry area, employee break room, pool area, exercise room, business center, stairwells and hallways, outside entrances, and parking. This position may be responsible for transporting guests to and from the airport or other requested destinations. **ESSENTIAL DUTIES & RESPONSIBILITIES:** All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times. **Public Area Cleaning and Sanitizing (70%):** - Perform daily and ongoing cleaning of public areas, including the lobby, restrooms, gift shop, guest laundry area, employee break room, pool area, exercise room, business center, stairwells, hallways, outside entrances, and parking areas - Ensure all areas are clean, orderly, dusted, vacuumed, and trash is removed - Maintain outside areas by picking up trash, cleaning ashtrays, and policing the dumpster area - Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants - Empty room attendant carts of soiled linen and trash - Clean and remove spots from corridor walls and doors; polish and clean mirrors, room numbers on guest room doors, and elevator doors - Maintain the cleanliness of the hotel van and comply with all food safety, sanitation, safety standards, and security procedures - Report any maintenance repairs as needed Perform all tasks in compliance with federal, state, and local food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager. **Guest Relations (20%):** - Greet guests with warmth and hospitality, providing directions and assistance as needed - Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations - Escort guests to rooms if requested, manage luggage, and deliver supplies, flowers, and packages - Transport guests using a company vehicle when necessary **Other Duties (10%):** - Maintain hotel reader boards, stock the gift shop (if applicable), assist with meeting room setup, and communicate effectively with all hotel staff - Adhere to attendance policies and maintain regular availability for scheduled shifts - May participate in the drivers program or other hotel-related duties as assigned Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or…