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Hostperson

The Townsend Hotel · 100 Townsend Street
Full-timeHospitality & FoodEntry Level$17–$17/yr
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About the Hostperson role

Hostperson positions focus on delivering results in their domain. This page aggregates open Hostperson roles and what employers typically expect.

## Description RESPONSIBILITES: - Comprehends full detailed menu and wine pairings in order to answer all questions regarding substitutions, omissions and food allergies and communicate this information to the guest. - Communicates all special events and promotions in restaurant to guests. - Receive all incoming telephone calls to the restaurant. - Adheres to large party policies described in Rugby Policy guide. - Perform other reasonably related duties as assigned by immediate supervisor and other management as required. - Maintains station for neatness, cleanliness, proper setup, and backup supplies. - Document daily log detailing sales, guest interactions and any guest complaints. - Notifies management of all problems, complaints, and compliments. BENEFITS Success Coach every Thursday Fifty percent off your restaurant bill for up to six guests 401 (k) Discounted Bus Passes Free meals during shift PTO Program & so much more! QUALIFICATIONS: - Minimum of 2 years of fine dining experience preferred - High school graduate or equivalent required - Requires the ability to communicate with guests in English. - Previous experience with POS software and reservation software WORKING CONDITIONS: - Requires full mobility for entire duration of shift - Must be able to safely grasp, lift, carry or otherwise move goods weighing up to 30lbs. - Must be able to be on feet for entirety of shift This Job Description is intended to provide a general overview of the tasks, duties and responsibilities with the position identified below. Although an individual employed in this position is expected to perform all of the functions referenced below, differences may exist depending on the specific location where an individual may be working. The Townsend Hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided based on qualifications, merit, and business need. This policy applies to all terms and conditions of employment. If you are interested in applying for employment with The Townsend Hotel and need assistance to apply for a posted position, please send an email to careers@townsendhotel.com or you may call us at 248-647-8640.

Salary estimate

$17 – $17/yr
Provided by the employer.

Skills for this role

Sales

Resume tips for Hostperson applicants

Interview preparation

Prepare concrete STAR-format stories that show Hostperson outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Hostperson problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About The Townsend Hotel

The Townsend Hotel is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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