Host

The Restaurant Host/Cashier is the first point of contact for guests, creating a positive and welcoming first impression. They are responsible for greeting and seating guests, managing reservations, processing payments, and ensuring a smooth and efficient dining experience. Essential Duties & Responsibilities: - Guest Reception and Seating: - Greet guests warmly and professionally upon arrival. - Manage the waitlist and seat guests in a timely and efficient manner. - Escort guests to their tables, providing menus and any necessary information. - Cashier Duties: - Process guest payments accurately and efficiently, using the restaurant's point-of-sale (POS) system. - Handle cash, credit card, and other payment methods. - Provide guests with receipts and ensure accuracy in all transactions. - Order Input & Menu Knowledge - Accurately input guest orders into the POS system, ensuring all modifications and special requests are noted - Possess thorough knowledge of the menu, including ingredients, preparation methods and potential allergens to effectively answer guest inquiries - Front of House Organization: - Maintain a clean and organized host stand and waiting area. - Ensure menus are clean and presentable. - Assist with answering general phone inquiries and providing information about the restaurant. - Customer Service: - Address guest inquiries and concerns promptly and professionally. - Maintain a positive and friendly attitude, even during busy or challenging situations. - Work collaboratively with servers and other staff members to ensure a seamless dining experience. - Additional Duties: - Assist with other tasks as needed, such as light cleaning, restocking supplies, and assisting with takeout orders. - Completes tasks assigned by management as needed. Qualifications: - Experience: Previous experience in a customer service or hospitality role preferred, but not required. - Skills: Excellent communication and interpersonal skills, ability to multitask and work efficiently under pressure, strong organizational skills, and basic math skills for handling payments. - Physical Requirements: Ability to stand for extended periods of time, walk, and occasionally lift and carry up to 20 pounds.