Host - Framingham

The Host/Take Out Associate is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner. This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. The Host presence at the front desk is required at all times to extend an appropriate welcome, farewell, and a sincere invitation for our guests’ return. **DUTIES & RESPONSIBILITIES:** • Greet guests in a warm and friendly manner as they arrive at the restaurant. • Seat guests efficiently, manage seating chart, and ensure optimal flow of diners. • Provide accurate wait times and monitor waiting list. • Manage reservations using OpenTable. • Answer incoming calls and respond to guest inquiries courteously. • Receive, process, and manage takeout and delivery orders. • Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation. • Process payments for takeout orders, including cash, credit/debit, and digital payment methods. • Ensure accurate cash handling and proper reconciliation of sales at the end of each shift. • Perform other duties and tasks as assigned. • High school diploma or equivalent • Previous work experience as a Host is preferred. • Working knowledge of OpenTable and Point of Sale is preferred • Basic computer skills • Ability to handle cash and paperwork accurately. • Excellent interpersonal and communication skills. • Must be able to perform under pressure in a high-volume restaurant setting. • Must be able to handle guest incidents/complaints. We value our employees and offer a comprehensive benefits package, including **medical, dental, and vision insurance**, **paid vacation**, and a **401(k) retirement plan** to support your future. Join our team and enjoy great benefits while growing in a rewarding career! ***Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.***