Hospitality Service Technician - Full Time

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team. Join the Team at Convene 100 Stockton ! We are seeking a Hospitality Service Technician to join our Operations team in San Francisco, reporting directly to the Service Manager. In this role, you’ll deliver genuine, anticipatory service that makes every client, guest, and member feel valued. Working hand-in-hand with our Culinary, Production, and Technology teams, you’ll bring our service standards to life, seamlessly blending behind-the-scenes execution with warm hospitality to create unforgettable experiences. At Convene, our Core Values—Genuine, Relentless, Integrity, and Teamwork—guide everything we do. If you thrive on detail, collaboration, and high-touch service, we’d love to meet you. What You'll Do: Deliver world-class service in alignment with our Brand Standards, anticipating and accommodating special requests or last-minute client needs Set up, maintain, replenish, and break down Food & Beverage stations and rooms while ensuring all Program Execution Orders and Standard Operating Procedures are followed Maintain a clean, safe, organized, and well-stocked work environment with constant attention to sanitation, food handling, and overall presentation Demonstrate full knowledge of menus, recipes, and event details to support seamless service delivery Perform opening, mid-shift, and closing duties, including cleaning, polishing, and restocking tasks, in accordance with company standards Collaborate with team members and perform additional duties as assigned to uphold service excellence What We Look For: Minimum 2 years of serving experience; coffee experience and basic food & beverage knowledge are a plus Strong communication, interpersonal, and organizational skills with the ability to multitask effectively Highly motivated team player with leadership qualities and a commitment to service excellence Food Hygiene/Food Handling and TIPS Certifications preferred Flexible schedule with the ability to work varied or extended hours as needed Physically able to stand, walk, and move objects up to 25 lbs, including reaching overhead and below the knees The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Compensation: Full Time Hourly Rate: $29 This role is also eligible for Convene's annual incentive performance bonus plan. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. We’re Here For You: At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect: Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work. Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge. Financial Growth: 401K with company match and support for education, course…