Hospital Collections Supervisor

Company Location Dallas CSO - Hospital (01072) Category Business Office Job Location 15301 Dallas Parkway, Suite 400, Addison, Texas Tracking Code 15581-147 Position Type Full-Time/Regular Maximum Salary $60,000.00 Minimum Salary $50,000.00 Position Overview: The Hospital Collections Supervisor is responsible for assisting the Hospital Collections Manager with the overall management of a designated team. This includes but is not limited to ensuring quality and quantity expectations are met, coordinating, and providing the appropriate coverage when needed, working, and overseeing Collections projects, being a resource to the Collections team, facilitating continuous training for established team members, training newly hired team members, and having an active role in End of Month processes to ensure a smooth close. Responsibilities: · Provides oversight and leadership to a team of 8-10 employees. · Monitors and drives team performance objectives resulting in claim resolution and collected revenue. · Manages the aging of accounts receivable by trending, analyzing the A/R and monitoring the thorough communication with payers. · Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution. · Identifies department training needs for system education, industry updates and changes in collections processes and protocols. · Coordinates coverage for team members out of the office. · Provides analysis, reporting, and recommendations for revenue performance in key metric areas. · Monitors collection processes to determine cash flow improvement opportunities · Must become an expert on respective clients, regional payer trends and overall client specifics · Maintains knowledge of current regulatory, state laws, and payer requirements for services provided by clients. Required Experience · Experience with DDE, Cerner, nThrive, AdvantX and Waystar strongly recommended. · Candidates will be required to meet critical deadlines. · Must have at least 2 years’ experience with intermediate to expert level understanding of hospital billing either related to ASC’s, inpatient or outpatient hospitals. · Knowledge of typical payer guidelines related to billing, both paper and electronic claims · Understanding of revenue cycle processes, cause and effect on A/R and cash results · Ability to extract and analyze data, provide recommendations and insight to NSN leadership and clients. · Ability to lead, manage projects and staff to achieve goals · Understanding of system and business processes, as well as healthcare financial issues. Experienced in examining and reengineering operations and procedures. Able to identify and implement solutions.