HOME DELIVERY COORDINATOR

Meals on Wheels People is an organization founded in and by the community! Over the past 50 years, our non-profit has helped thousands of older adults in the Portland Metro area keep their independence through weekly meal delivery and social connections. Our culture reflects our five values: integrity, commitment, respect, inclusion, creativity, and TEAMWORK. With over 20 meal delivery centers throughout Multnomah, Washington, and Clark counties, our staff and thousands of volunteers ensure that no adult over 60 goes hungry or experiences social isolation. Make a meaningful impact while working in a supportive and collaborative environment that values your well-being. Enjoy the benefits of a four-day workweek, ample quality time off, pet insurance, a wellness program, professional development opportunities, an Employee Assistance Program, and mileage reimbursement. Meals on Wheels People is seeking a Home Delivery Coordinator who provides efficient operation of the Meals on Wheels Home Delivery services, training, scheduling of volunteers, oversight of packing, pick-up and delivery, client reassessments, and maintenance of accurate records for MOW clients and volunteers. Provide general office support, kitchen assistance, corporate outreach, and community engagement as needed. **Principal Duties and Responsibilities** (Essential Functions) - Manage the proper preparation and on-time delivery of meals to home-bound seniors following all standards developed by Meals on Wheels People - Schedule volunteer drivers for each route daily - Maintain route books with accurate delivery information on MOW participants; make adjustments as needed. - Follow up on MOW participant if the driver is unable to deliver the meal - Responsible for home delivery client care, including reassessments, change of condition tracking, and record maintenance; alert Client Service Coordinator and Site Manager as necessary regarding needs/high-risk clients - Perform Meals on Wheels delivery duties for routes lacking volunteer coverage - Assist Site Manager as necessary with responsive hunger relief services - Supplemental meals for clients with food insecurity - Meal services for partnerships and contracts - Ethnic meals - Programming in response to isolation - Assist Site Manager with corporate outreach and community engagement - Assist in recruitment, screening, registration, training, and recognition of volunteers - Complete all required administrative tasks as assigned - Knowledge of Meals on Wheels People organizational-wide events and fundraising initiatives - Participate in in-service training and attend required meetings - Support mission, vision, values, and strategic plan of Meals on Wheels People, Inc. - Other duties as assigned **Education & Knowledge** - High School diploma or equivalent - Valid Food Handler’s Certification or ability to obtain within two weeks - Valid driver’s license, auto insurance, and transportation required - Current CPR/Fist Aid certification or ability to obtain within 18 weeks of hire **Skills, Abilities & Experience** - Proven experience to effectively manage, engage and retain volunteers - Bilingual/Bicultural English/Spanish, Vietnamese, Russian, Asian, or African languages strongly preferred - Excellent organizational, record keeping, time management, and multi-tasking skills, including the ability to set priorities and be flexible to last-minute changes - Ability to work in a team environment and effectively communicate with diverse populations including minority, low income and persons with disabilities - Strong ability to problem solve, remain adaptable and implement solutions - Ability to repetitively move 25lbs; routinely moves cooler and cooler bags from one location to another and from various heights in preparation of and for the completion of meal delivery; ability to ascend stairs and move around on city sidewalks - Proficient in computer applications and MS Office including, Outlook, Word, and Excel - Ab…