Home Care and Community Support Worker

Sydney Health & Care Services (SHCS) is growing across Greater Sydney. We're looking for reliable Home Care and Community Support Workers who can support participants living with mental health challenges — including complex behaviours and dual diagnosis (drug & alcohol) in South Coogee, Whalan and Chipping Norton Details of participants: ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ SOUTH COOGEE 1) Mature Male participant with active Alcohol and Drug Abuse, physical aggression and suicidal ideation behaviours. Supports: (Male or female support worker) Shifts: Monday to Sunday 9am to 12pm 2) Male participant with diagnosed with schizophrenia and has a history of medication non-compliance. History of alcohol use prior to hospital admission, alcohol dependency - does drink but has not been flagged as a significant concern Heavy smoker and smokes in presence of support workers at home Very disorganised and occasional delusional thoughts Shifts: Monday to Sunday 7.30am to 10.30am, 4.30pm to 7.30pm - assistance with daily living activities CP supports: Monday, Wednesday, Thursday and Saturday - 1pm to 3pm ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ CHIPPING NORTON: 3) Mature Male participant diagnosed with Dementia Assistance with travel/transport and social support Can become aggressibe/controlling with giving directions when staff are driving Shifts: Monday and Wednesday 10:30am - 12:30pm ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ WHALAN: 4) Male participant with non-violent criminal history and has intellectual disability, community access required Shifts: Tuesday, Thursday and Saturday 10am to 12pm +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Key Responsibilities of this role: - Experience supporting people with complex needs, ABI, and/or mental health - Supervision and prompting of medication administration - Strong emotional regulation and calm communication style - Use validation, reassurance, and redirection during distress - Respect choice and control, including refusal of support - Follow Behaviour Support Plans and safety protocols - Maintain accurate, objective documentation - Personal care and manual handling when necessary - Assistance with hygiene, cleaning, and bedding Essential requirements of this role: - A reliable car with comprehensive insurance (mandatory), Australian driver's licence, and willingness to travel across Sydney - Proven reliability, professionalism, and excellent communication - Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health) - Calm under pressure; strong judgment and boundaries - Smartphone literacy for rostering and documentation - NDIS Worker Screening Check - Working With Children Check (NSW) - First Aid & CPR - Police Check - Unrestricted work rights in Australia Why join SHCS - Consistent shifts with a supportive team and on-the-ground coaching - Pathway to part-time employment after consistent performance - Paid training and upskilling in behaviour support and mental health - Competitive Award pay with penalties and allowances, plus KM reimbursement - Meaningful work where your reliability genuinely changes lives