Healthcare Operations Assistant II

## Overview **HEALTHCARE OPERATIONS ASSISTANT II** Olympia, WA Catholic Community Services, Family Behavioral Health is looking for an Healthcare Operations Assistant II to join our professional team. **WHO WE ARE:** We are a values-driven organization, providing family-oriented behavioral health care for children, youth and families, provided primarily in their own home and community. Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home with their family, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity. With sites located in throughout Western Washington and Portland Oregon, we offer comprehensive intensive, Wrap-around mental health services to a diverse population for youth and families. We employ nearly 800 energetic and compassionate employees. **WHAT WE VALUE:** Compassion Diversity Strength-Based-Approach Social-Justice & Our Staff! **WHAT WE OFFER:** - Starting Base Pay Range: $25.18 - $27.07 per hour; plus 4% COLA July 2026 **BENEFITS:** - 12 paid holidays; plus 1 personal holiday each year! - 3 weeks vacation per year - 12 sick-days per year - Medical - Dental - Vision Insurance - Life Insurance (1 times annual pay) - Retirement Plans: 403-B Employee Savings Plan and an Employer Contribution Pension **Training and Supervision:** - Daily and weekly supervision and support, as needed. This position is responsible for assisting the Family Behavioral Health site with the operations and service support necessary for smooth functioning of our site including general office management, administrative assistance, quality data entry and medical record management. The Operations Assistant II performs administrative and office support activities for multiple services areas and service contracts including providing administrative support for key system and site leadership positions. **This position will be based at our beautiful new Olympia site.** ## Responsibilities **JOB SUMMARY:** **General Office Support** - Greet visitors and clients; and answer incoming phone calls, and direct appropriate inquiries to appropriate staff person. - Maintain adequate office supplies and equipment for the smooth running of the office and staff needs. - Arrange staff travel, including airfare, hotel and car rental. - Maintain appropriate use of agency credit cards for travel and other purchases and communicating with accounting. - Assists in the hiring process by sending out correspondence for employment, scheduling interviews and interview packets, and checking references on finalists. - Assists in tracking mandatory HR requirements such as new hire paperwork, training certifications, performance evaluations, etc. - Assists in setting up for trainings, including ordering food. - Provides administrative support to staff and leadership. **Data Entry** - Responsible for the quick and accurate entry of clinical and administrative data into the management information system(s). - Set up and maintain employee information and qualifications in the database. **Medical Administrative Assistant and Medical Records** - Maintain confidentially of all clinical and medical information. - Other duties as assigned. A full job description is available for all applicants who are identified to interview for this position. ## Qualifications **WHAT WE ARE SEEKING IN A CANDIDATE:** - Associate’s degree or equivalent in experience. - Experience entering data into Electronic Health Records or similar data bases. - Two years’ administrative support services experience working in an office with progressively increasing duties. - Must maintain a steady completion of assigned essential duties in a timely manner to be successful and prioritize work assignments based upon FBH site priorities. - Strong computer skills with MS Office applications and attention to detail. - Excellent written and oral communication, interpersonal, organizational an…