Health Unit Coordinator – Peri-Operative Unit

## At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. ## We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and **The Power of Every One.** ### Job Title Health Unit Coordinator – Peri-Operative Unit ### Location Mayfield Hts ### Facility Hillcrest Hospital ### Department Surgery Center-Hillcrest Hospital ### Job Code B12012 ### Shift Day/Evening Rotation ### Schedule 8:00am-6:30pm/7:00am-7:30pm ### Job Summary ### Job Details Join Cleveland Clinic Hillcrest Hospital and experience world-class healthcare at its best. Hillcrest Hospital provides state-of-the-art healthcare to all its patients. Cleveland Clinic is recognized as one of the top hospitals in the nation. Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation is the highest honor an organization can receive for professional nursing practice. Hillcrest Hospital offers the most effective surgical services, from less invasive techniques to major surgeries for critical conditions. Our surgeons, nurses and support staff are committed to an exceptional level of excellence. Whether you require a minimally invasive procedure or a major surgery, our staff is dedicated to excellence in patient care. As Health Unit Coordinator (HUC) on this team, you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience, no matter where you serve. Using your administrative and clerical skills, you will ensure the efficient operational flow, allowing your fellow caregivers to continue providing optimal medical support. **A caregiver in this position works from 8:00 a.m. – 6:30 p.m. or 7:00 a.m. – 7:30 p.m. with weekend and holiday rotation requirements.** A caregiver who excels in this role will: - Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. - Respond to patient call lights and make rounds. - Assist with processing patient admissions, transfers and discharges. - Assist patients and families with wayfinding and direct them to available resources. - Assemble and maintain patient medical records and other documents related to patient care. - Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: - High School Diploma or GED - One year of experience in a customer service-related role - Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: - College degree - Microsoft Office experience **Physical Requirements:** - Requires full range of motion, manual and finger dexterity and eye-hand coordination. - Requires frequent data entry, standing and walking for extensive periods of time. - Requires normal or corrected speech, hearing and vision. - Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** - Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of…