Health Programs Operations Manager

**JOB SUMMARY** The Operations Manager serves as the operational leader for SOKS' Inclusive Health initiatives, ensuring that strategy becomes execution and organizational goals become measurable outcomes. Reporting to the Director of Inclusive Health, this position will build systems, develop a high-performing regional team, establish accountability, and create the operational foundation for a statewide Inclusive Health initiative that will improve healthcare access for Kansans with intellectual and developmental disabilities. The Operations Manager creates the structure that allows the team to succeed-developing people, building processes, coordinating across departments and partners, and ensuring consistent execution across multiple grants, programs, and regions. **ESSENTIAL DUTIES, FUNCTIONS, AND RESPONSIBILITIES** ***Provide Statewide Operational Leadership*** - Lead the statewide planning, coordination, implementation, and continuous improvement of Special Olympics Kansas Inclusive Health initiatives. - Translate organizational and grant strategies into operational plans, priorities, timelines, and measurable outcomes. - Ensure programs are implemented consistently across regions while adapting to local needs and opportunities. - Identify operational risks, remove barriers, and implement solutions that improve efficiency and program effectiveness. ***Develop & Lead the Inclusive Health Programs Team*** - Recruit, coach, mentor, and develop a high-performing statewide programs team. - Establish clear performance expectations, goals, accountability measures, and professional development opportunities. - Monitor team performance through regular coaching, performance feedback, and progress reviews. - Foster a culture of collaboration, accountability, innovation, inclusion, and continuous improvement for the Inclusive Health team and SOKS as a whole. ***Support Organizational Communication and Strategic Decision-Making*** - Communicate operational priorities, project status, milestones, and outcomes to leadership and stakeholders. - Synthesize operational data and information to support informed decision-making. - Identify emerging needs, recommend operational improvements, and support long-term sustainability planning. - Anticipate organizational needs and proactively develop solutions that advance Inclusive Health initiatives. ***Develop Operational Systems and Standardized Processes*** - Design, implement, and maintain standardized operating procedures, workflows, communication protocols, and decision-making frameworks. - Establish operational infrastructure that promotes consistency, accountability, and efficiency across regions. - Ensure staff have the tools, resources, training, and support necessary for successful program delivery. - Maintain documentation that supports organizational sustainability and knowledge transfer. ***Oversee Statewide Program Operations*** Provide operational leadership for Inclusive Health programs including Healthy Athletes, Youth Programming, Young Athletes, Junior Athletes, Preventative Health Education, Family Health Forums, Health Messenger initiatives, Referral Coordination Services, Rural Healthcare Hubs, and Healthcare Professional Training by: - Developing statewide implementation plans, operational calendars, and deployment strategies. - Coordinating regional execution and monitoring program performance. - Ensuring operational consistency, quality, and scalability across Kansas. - Evaluating program outcomes and implementing operational improvements. ***Direct Volunteers & Clinical Workforce Operations*** - Develop statewide strategies for volunteer recruitment, engagement, retention, and recognition in close collaboration with the Dir. Of Inclusive Health. - Support the recruitment and coordination of Clinical Directors, healthcare professionals, volunteers, and community partners. - Coordinate workforce planning, training, tracking systems, and operational support for statewide e…