Health Club Host/Hostess

The Role… At Soho House, a Health Club Host is the face of the fitness and Spa area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout environment Your main responsibility is a blend of hospitality and operational support — helping members feel at ease, offering guidance on equipment, and ensuring the gym floor is immaculately maintained. What we are looking for... A successful Health Club Host for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. Main duties… Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk; Controlling flows – ensuring safe practices of Members and Guests; Responsible for procedures related to opening and closing of the departments; Accounting of bill payments, via Book4Time; Scheduling personal training and treatments sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled; Ensure cleanliness of departments, changing rooms, and group training studios on daily basis; Ensure clean towels are stocked – inside changing room and 3x3 outside each changing room; Transportation of dirty towels and trash from the changing room(s); Restocking of amenities changing room(s); Reporting of any defects in changing room(s) and/or in the Gym; Vacuum, sweep, and mop daily; Sanitization of equipment; Understanding and knowledge of property amenities and services; Assisting guests as needed; Performs other duties as assigned by supervisor/manager. Requirements… Minimum of 2+ years’ experience in similar capacity Flexible schedule Capability to stand for many hours Detail & Service Oriented Experience in reception or office management Ability to multitask and work in a fast paced environment English language is a must. Benefits: RAL: € 23.740,00 Staff Canteen Soho Friends Membership Monthly Staff Screenings & Staff Gym Classes 50% Discount on Cowshed Spa 50% F&B Discount Global Benefits: Any Bedroom, Any House, € 100 per night 50% Discount Public Restaurants Birthday Gift: 1 day OFF + Voucher House Hero and Introduce a Star Program Corporate Benefits (access discounts platform)