Head of Vendor Management & Governance

**Purpose of Position:** The Head of Vendor Management & Governance is a newly created leadership role sitting within Finance Department’s Operations team. This role will serve as the first-line orchestrator of all vendor lifecycle activity — partnering directly with first-line vendor relationship owners to ensure vendors are onboarded, monitored, and evaluated in compliance with Company policy. This role is cross-functional across departments, and will be responsible for managing the vendor lifecycle operating model, including onboarding, monitoring, SOC review coordination, and alignment with Finance and application/AI inventory governance. **Essential Job Functions:** 1. Design, own, and continuously improve the end-to-end vendor onboarding framework, ensuring all new vendors meet financial, operational, compliance, and risk thresholds prior to engagement — including due diligence questionnaires, financial viability review, contract alignment checkpoints, and risk tiering 2. Maintain a comprehensive and current vendor inventory with ownership attribution, contract metadata, and risk classifications that provides the Company with oversight over its entire vendor landscape 3. Partner with first-line relationship owners to facilitate vendor onboarding and ongoing monitoring workflows — serving as the structured risk and compliance lens while first-line owners retain the primary vendor relationship 4. Build and manage a continuous vendor monitoring program that scales review cadence and depth based on vendor risk tier, tracking performance KPIs and risk indicators and escalating material concerns to appropriate stakeholders 5. Conduct periodic vendor performance reviews in partnership with first-line owners, ensuring alignment between vendor obligations, contractual terms, and actual service delivery — serving as the escalation point for vendor disputes, performance failures, or emerging risk signals 6. Responsible for the enterprise-wide annual SOC 1 and SOC 2 review program, establishing a standardized methodology for obtaining, reviewing, documenting, and actioning SOC reports received from vendors 7. Ensure complementary user entity controls (CUECs) identified in SOC reports are evidenced, and appropriately mapped to the internal control environment — serving as the primary liaison with internal and external stakeholders on vendor control reliance matters 8. Develop standardized workflows, templates, and governance playbooks that reduce manual effort, eliminate fragmented ownership, and create audit-ready documentation at scale 9. Identify automation and technology opportunities to streamline vendor risk processes, working in close coordination with the Accounting Innovation & Special Projects arm to prioritize and execute improvements 10. Serve as the primary finance operations partner for vendor spend management — bridging vendor contracts, actual spend, and budgeted commitments in close partnership with FP&A to ensure costs are accurately forecasted, accrued, and tracked against approved budgets 11. Support contract renewal and renegotiation cycles by providing spend analytics, vendor performance data, and risk assessments to inform financial decision-making and budget cycle inputs 12. Play a key governance role in the organization's application and AI tool inventory, maintaining a finance and accounting-specific registry that captures vendor identity, data access scope, AI functionality, risk classification, and renewal timelines 13. Evaluate new tool and AI vendor requests through the vendor onboarding framework, ensuring appropriate risk review and cross-functional coordination with IT, Legal, and the Accounting Innovation arm prior to procurement approval 14. Establish and report on operational efficiency metrics, executive-ready dashboards, and governance reporting that demonstrate program maturity and provide leadership with real-time visibility into vendor risk posture and spend performance **Knowledge, Skills, a…