Head of Soho Health Club - Americas

**Role Purpose** Lead the performance, growth, and innovation of Health Clubs across North and South America — driving revenue, elevating the member wellness experience, strengthening operations and brand standards, and delivering successful new openings. **Scope** Oversight of 7 health clubs across 6 markets, with 5 pipeline openings over the next 18 months. Reports to [Global Head of Wellness / Regional MD]. Direct and indirect leadership of approximately 20 team members across Spa, Gym, and Longevity Studio operations. **Key Focus Areas** - Own regional wellness P&L and deliver revenue growth across Spas, Gyms, and Longevity Studios. - Drive member experience, satisfaction, and retention within the health club offering — ensuring wellness is a meaningful reason members join and stay. - Shape wellness programming strategy, staying ahead of emerging trends in longevity, recovery science, and integrative wellness to keep Soho Health Clubs distinctive and relevant. - Improve operational consistency, service standards, and accountability across multiple sites. - Lead wellness strategy and execution for new club openings, from pre-opening planning through to launch and stabilisation. - Build regional wellness talent capability — attract, develop, and retain top practitioners and leaders, establishing clear career pathways and succession plans. - Build strong relationships with GMs, regional leadership, and global teams, acting as the regional voice for Health Clubs. - Experience Required - Senior multi-site leadership across spa, wellness, and fitness operations, ideally within a membership or lifestyle hospitality environment. - Proven track record of driving revenue growth and improving profitability at regional scale. - Extensive experience opening new locations and scaling operations in high-growth environments. - Strong financial acumen with comfort using data, CRM/booking platforms, and performance analytics to drive decisions. - Deep understanding of the wellness market including longevity, recovery, and emerging modalities. - Experienced leader with the ability to build, develop, and inspire high-performing, diverse teams across multiple markets. Highly skilled at building relationships and managing stakeholder expectations at all levels. **Leadership Profile** Direct, personable, and commercially minded. A trusted relationship builder who communicates clearly, manages up and down effectively, and balances strategy with hands-on execution. Champions inclusive, accessible wellness and brings genuine passion for the member experience. **Why work with us...** Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. - **Health Care + 401K:** Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match - **Paid Time Off:** Full- Time Employees have sick day's + vacation days - **Career Development:** Soho House can progress your career domestically or internationally as well as managerially or technically - **Soho Impact:** Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability - **Learning & Development:** An extensive range of internally and externally run courses are available for all employees. - **Cookhouse & House Tonic:** Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. - **Team Events:** From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. - **Team Meal:** Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the s…