Head of Product Marketing

PolyAI is the Agentic Dialog Platform for building the conversational enterprise, used to build, run, govern, and improve dialog agents at scale. Powered by Raven, a proprietary dialog model trained on more than a billion enterprise conversations, PolyAI agents are built for complexity, open at every layer, and sovereign by design. PolyAI serves hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit. The Head of Product Marketing, Voice Assistants will join PolyAI’s rapidly growing marketing team. This role will own PolyAI’s core product messaging, positioning, and competitive intelligence functions. In the first few months, the person filling this position will take stock of PolyAI’s product messaging, go-to-market motions, and our key competitors. Once fully onboarded, the Head of Product Marketing, Voice Assistants will own all product messaging and be responsible for ensuring all PolyAI team members can clearly articulate our products' unique value. Responsibilities: Create a product marketing strategy that enables the marketing team to consistently deliver on-brand and on-message experiences through analyst relations, content, demand generation Influence our win rate through improved go-to-market strategy and enablement Develop resonant messaging and positioning that drives commercial outcomes for PolyAI’s world-leading voice AI products Catalog an understanding of PolyAI’s direct and indirect competitors and ensure that our messaging is differentiated Work with marketing and sales leadership to prioritize market segments and develop personas that support the content and demand generation functions Work with content and sales enablement team members to develop collateral that reduces friction in the sales process and increases revenue Build our customer understanding and market insight through customer interviews, partnerships, and industry experts Support enablement initiatives across the entire revenue organization Create and maintain an organized and accessible database of competitive intelligence for sales, marketing, and executive leadership Collaborate with content team leads on thought leadership strategy and regularly contribute to the function Scale and lead the product marketing organization as Poly grows Be a capable spokesperson for the organization, both online and in-person Minimum skills and experience: 8+ years of experience in B2B tech marketing 3+ years of experience in a product marketing role Preferred skills and experience: Knowledge of CCaaS, UCaaS, or Call Center technology markets Knowledge of NLP, NLU, or other machine-learning technology Benefits 💰 Participation in the company’s employee share options plan 🏝 Tenure-Based PTO: You will receive 25 holidays when you join and will gain an additional 1 day after 2 years of service, then 1 day each year until capped at 32 holidays 🏡 Flexible working from home policy 🌎 Work from outside of the UK for up to 6 months each year 🫂 TELUS Health EAP 24/7 - offers you and your chosen family confidential, judgment-free support for any work, health, or life challenge 🧡 Enhanced parental leave 🚲 Bike2Work scheme 📚 Annual learning and development allowance 🏡 We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 👨‍👩‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven 🏥 Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs 🌎 Sabbatical Program: 5-week paid sabbatical available after 5 years of employment At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our peop…