Head of Product Management

JOB TITLE: Head of Product Management REPORTING TO: Chief Technology Officer DEPARTMENT: Digital Health CLASSIFICATION LEVEL: Head LOCATION: Remote in Africa ABOUT HEALTHY LEARNERS Healthy Learners is an award-winning non-profit organisation working to improve the health and learning of children across Zambia—and soon, beyond. In partnership with the Government of Zambia, we bring healthcare directly into schools so that children stay healthy, stay in class, and reach their full potential. Our model is government-owned and government-led, fully embedded in national priorities, systems, and structures. Today, we have 1,062 health rooms, trained 8,370 School Health Teachers, and operate in 𝟰𝟱 districts across all ten provinces, reaching more than 1.4 million learners through Zambia’s first integrated School Health Program. Our approach combines school-based service delivery with technical assistance to government at every level—strengthening planning, supervision, data use, and local capacity to deliver. As we complete our national scale-up, we’re focused on deepening programme quality, strengthening delivery systems, and laying the foundation for long-term government leadership. We’re looking for a dynamic operational leader to help drive this next chapter—someone ready to manage complexity at scale and help a proven model achieve lasting impact. Healthy Learners is the proud recipient of the Skoll Award for Social Innovation, the Duke F.M. Kirby Prize, and the Lipman Family Prize from the University of Pennsylvania. These awards reflect not just our success to date, but the strength of the opportunity ahead. If this mission resonates with you, we’d love to hear from you. ABOUT YOU You exemplify the qualities of being Humble, Hungry, and Smart in your leadership: - Humble (Continuous Learning & Inclusion): You actively seek, encourage, and facilitate feedback sharing, fostering an environment of continuous learning. You adapt and grow continuously, cultivating a culture of inclusion and belonging. - Hungry (Efficiency, Excellence, and Innovation): Your relentless drive for efficiency and excellence is evident in your approach to both everyday tasks and complex challenges. When obstacles arise, you don't merely seek answers; you develop solutions and establish structures to address future obstacles proactively. Your hunger for innovation permeates the organisation, where you eagerly explore new and best practices, ensuring our people's operations remain modern and highly effective. - Smart (Emotional Intelligence & Psychological Safety): Your exceptional emotional intelligence is your superpower, allowing you to create psychological safety within the organization. Through your ability to build trust, encourage risk-taking, and nurture courageous conversations, you promote an environment where individuals can thrive and collaborate effectively. POSITION OVERVIEW Lead product strategy, development, deployment, and operational monitoring for Healthy Learners’ technical products and third‑party tools used in the School Health Program. Drive national‑scale rollouts across Zambia and prepare for multi‑country regional expansion. Bridge engineering, program delivery, and NGO stakeholder engagement to ensure solutions are secure, scalable, user‑centered, and mission-aligned. This role involves limited direct interaction with children. The successful candidate is expected to uphold Healthy Learners' Child Safeguarding Policy and standards at all times, ensuring that all learning materials and activities promote safe, respectful, inclusive, and child-centred practices. KEY RESPONSIBILITIES 1. Product strategy & roadmap - Define and own the product roadmap for Healthy Learners’ technical solutions (internal platforms, mobile/tablet clinical apps, analytics/dashboards, integrations with third‑party tools) aligned to program objectives and funder requirements. - Prioritise features and deployments using impact, compliance, cost, and risk…