Head of Product & Growth

This position is connected to an upcoming acquisition within our portfolio, currently in progress. You’ll join right at the beginning of a new chapter, where you’ll get to modernize the product and shape the technical foundation of the brand from day one. What is saas.group? Think of us as the driving catalyst behind your favorite software success stories. saas.group, established in 2017, is on a mission to turbocharge promising B2B SaaS ventures, unlocking their full potential. As a Software-as-a-Service portfolio powerhouse, we specialize in acquiring small software treasures and polishing them into industry stars. With a dynamic, fully remote team of nearly 350+ colleagues spanning 50+ countries we are truly global and we are rewriting the playbook on SaaS innovation and collaboration. We grow 23 exciting brands under our umbrella. Feel free to explore our Candidate's Hub to get an insider's view, dive into our culture, gain valuable insights into our teams and how we work. Also, don’t forget to follow saas.group on LinkedIn to stay up-to-date on our job openings, podcast episodes, and with all things happening at our company. Profile Overview You'll lead the product roadmap, direct a small dedicated engineering/QA team, stay close to customers daily, and use AI tooling aggressively to operate and drive growth with the leverage of a much larger saas.group team alongside you. You'll work alongside the managing partner and a shared sales & marketing resource, with a structured handover from the founding team. Your immediate impact in the first 3-6 months will be: Immerse in the product, support tickets and customer calls as you learn the product Structured knowledge transfer from the founding team Take over day-to-day direction of the engineering/QA team and the agency relationship Work with the founding team and the saas.group team to shape strategy & growth motions Owning top-merchant relationships and building a larger-account sales motion Your responsibilities Own the product: roadmap, prioritization, and direction for our senior full-stack developer and QA analyst Be in the product's front line: handle merchant conversations, run demos and onboarding calls, and turn those conversations into roadmap insight and reviews Drive conversion and expansion: revamp the in-product onboarding flow, improve install-to-paid activation, and run upsell motions into the existing base Improve the operating layer: documentation, help-centre content, and lightweight process for a business that has run brilliantly on founder intuition Use AI as a force multiplier across support, product specs, documentation, and data analysis - this is core to how the role works, not a buzzword What You bring to the table 4–7+ years in product management, growth, or founder/operator roles in B2B SaaS or e-commerce (early-stage or small-team environments preferred) Technically fluent: you can scope features with engineers, read API docs, and reason about tradeoffs - without needing to code Demonstrated, habitual use of AI tools in real work - you should be able to show us, not tell us Customer-facing by instinct: you like support conversations and demos, and you're good at them Self-directed and structure-building: you've operated where the process didn't exist until you wrote it Commercially literate: comfortable owning conversion metrics, pricing experiments, and revenue outcomes Nice to have: Shopify ecosystem experience; experience directing remote/contractor teams What’s in it for You Ultimate flexibility: We’re 100% remote. You can work from wherever you like, whenever you like. Needs meaningful overlap with US merchant hours and CET development team’s working hours. Freedom and autonomy: We’re a high-trust team, and you’ll be given lots of flexibility to solve problems in your own way — with plenty of help from the team when you need it. Minimum bureaucracy: We don’t like to get bogged down with meetings and red tape. We like to be efficient and keep…