Head of Operations

WHO WE ARE Parse Biosciences, a QIAGEN company, is a global life sciences company headquartered in Seattle, Washington. The company develops and commercializes single-cell sequencing technologies and related products used in biomedical research. Parse products are utilized in more than 3,000 laboratories worldwide and include Evercode™ Whole Transcriptome, Evercode™ TCR, Gene Capture, and associated software solutions. Founded based on technology developed at the University of Washington, Parse operates a 34,000-square-foot headquarters and laboratory facility in Seattle’s South Lake Union district. THE POSITION The Head of Operations is responsible for the overall leadership, performance, and strategic direction of the Seattle manufacturing site and headquarters of Parse Biosciences, a QIAGEN company. This role ensures the reliable supply of products while meeting the highest standards of quality, regulatory compliance, safety, customer service, and operational efficiency. Reporting to the Vice President, NA Operations / Head of Manufacturing Operations, this position serves as the senior leader for all site operations and is accountable for manufacturing performance, quality culture, financial results, organizational capability, continuous improvement, and long-term growth strategy. The individual will lead a cross-functional leadership team, build scalable capabilities to support continued growth, and foster a culture of compliance, accountability, innovation, agility, and employee engagement. This position is based at our Seattle, WA headquarters. Regular on-site presence is required, and relocation assistance is available for qualified candidates from within the United States. KEY RESPONSIBILITIES Operations Leadership & Strategy Provide overall leadership for all site functions, including Manufacturing, Quality Control, Engineering, Supply Chain, Facilities, EHS, and Operational Excellence. Support/manage facility, processes and personnel to support significant growth Develop and execute the site's strategic plan in alignment with corporate objectives. Establish a high-performance culture focused on safety, quality, delivery, compliance, and cost competitiveness. Lead the Operations Leadership Team and ensure effective communication and collaboration across all functions. Represent the site in executive leadership reviews and corporate governance meetings. Ensure seamless product transfer and LCM activities related to Operations Support lab services activities and provide facilities support for onsite research and development Manufacturing Operations Drive production performance to achieve customer demand, inventory targets, and business objectives. Optimize manufacturing processes through Lean Manufacturing, Six Sigma, automation, and continuous improvement initiatives. Lead capacity and workforce planning, facility expansion, process scale-up, and technology implementation to support evolving business needs. Ensure safe, compliant, and efficient execution of manufacturing operations. Ensure business continuity and operational resilience. Quality & Regulatory Compliance Responsible for process and product change management Partner closely with Global Quality Assurance to maintain a strong quality culture and inspection readiness. Lead regulatory inspections, customer audits, and internal compliance reviews. Ensure timely resolution of quality issues, CAPAs, deviations, and risk assessments. Maintain robust quality systems that support operational excellence and product reliability. Financial & Business Management Own site operating budgets, capital expenditure plans, and financial performance. Drive cost improvement initiatives while maintaining quality and customer service standards. Develop annual operating plans and long-range investment strategies. Monitor and improve key operational metrics, including productivity, OEE, margin performance, inventory, and service levels. People Leadership Develop and coach site lea…