Head of Commercial Operations

### About Mainspring Mainspring Energy manufactures and delivers fuel-flexible, low-emissions local power solutions that rapidly add new capacity and deliver reliable, affordable, and sustainable electric power. The company began commercial shipments of its Mainspring Linear Generators in 2020 and today has hundreds of megawatts in advanced development and field operations for leading Fortune 500 companies, data centers, and utilities. Mainspring also partners with global energy leaders including AEP, NextEra Energy Resources, Schneider Electric, and more. The [core values](https://www.mainspringenergy.com/company) that ground our work, guide our decisions, and connect us together: - Pragmatic Optimism - Excellence without Ego - Proactive Collaboration ### Job Overview Mainspring Energy is at an inflection point — moving from early commercial success to building the scalable, repeatable sales engine that drives the next phase of growth. That transition demands a different kind of operational infrastructure: rigorous forecasting, disciplined pipeline management, clear process at the seams of a cross-functional team, and the analytics to make smart decisions fast. The Head of Commercial Operations will be the leader of that infrastructure. This person will own, scale, and continuously evolve the systems, processes, and performance frameworks that allow our commercial team to operate at its best — building on a solid foundation and taking it to the next level as the company grows. This is a critical role at a company where the commercial opportunity is large, the sales motion is complex, and getting operations right is a genuine competitive advantage. The right person will serve as a strategic partner to commercial leadership, build the operating rhythm that drives accountability, and ensure the commercial organization has the tools, processes, training, and deal support required to scale. ### Key Responsibilities - Commercial Operations - Manage and ensure clear ownership, strong execution, and effective collaboration across the commercial organization - Manage and continually improve Sales Operations and Commercial Contracts Management functions - Directly build and own the Sales Enablement function for Sales, Business Development, and Sales Engineering - Serve as a strategic partner to the CCO and commercial leadership team, translating growth objectives into operating plans, processes, metrics, and accountability mechanisms - Build scalable commercial infrastructure that supports a complex, long-cycle, multi-stakeholder sales motion - Sales Planning & Strategy - Own and manage annual sales operating plans including segmentation, account and opportunity scoring criteria, territory design, and quota allocation aligned to company growth objectives - Own capacity and shipment planning and ensure commercial targets reflect realistic headcount, coverage, and market opportunity - Partner with commercial leadership to identify gaps in coverage, conversion, team productivity, and sales process execution - Forecasting & Pipeline Governance - Proactively lead and continuously improve our structured forecasting process that gives leadership reliable, stage-by-stage visibility into pipeline health and revenue outlook - Establish pipeline hygiene standards, such as stage criteria, required fields, aging policies, and hold the organization accountable - Own the commercial inputs to SIOP planning including accurate timing, quantity, and product mixes required from Manufacturing and Development team - Sales Process & Enablement - Own and continuously optimize the end-to-end sales process from lead qualification through contract execution and close - Develop segment playbooks, deal frameworks, and process documentation that help the team execute consistently across a complex, long-cycle sales motion - Create sales enablement and training cadences to ensure up-to-date product knowledge by the sales team - CRM & Sales Technology - Own Salesforc…