Head Bartender

As a Head Bartender at Hilton Tower Bridge, you’re not just preparing and serving drinks – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. **Exceptional Hospitality Starts with You** The **Hilton London Canary Wharf** is a modern, full-service hotel with 282 Guestrooms in the heart of London’s financial district. Conveniently located just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station. Close to the City, Olympic Park and the O2, the hotel welcomes a wide range of guests here on business and leisure. Consistently voted within the top 5 Hilton properties within the UK & Ireland. **A WORLD OF REWARDS** • **Hourly rate of £14.79** • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care • Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP) • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) • Smart uniform provided • Free and healthy meals when on duty \*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. ### Responsibilities **Here's what you'll do during a typical day:** - **Delight our guests:** Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special - **Prepare and serve beverages:** Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction - **Maintain bar operations:** Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service - **Process payments efficiently and accurately:** Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers - **Monitor product quality:** Manage inventory and ensure the freshness and quality of all beverage-related items - **Address guest concerns professionally:** Manage situations involving intoxicated guests with care and respect, ensuring a safe environment - **Comply with regulatory standards:** Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being ### Qualifications **What It Takes to Make the Stay** At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of **Hospitality**. Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership**. A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now**, bringing urgency and discipline to every moment, knowing it can make a lasting impact. ### About the Company **Join an Award-Winning Workplace Culture** At Hilton, we don’t just deliver exceptional experiences for our guests—we buil…