Guest Support Ambassador - Cypress

## Description **Guest Support Ambassador-On Site** **H2GO Car Wash – Join a Team That Takes Pride in Great Service** An H2GO Guest Support Ambassador (GSA) is the entry position at H2GO Car Wash and the first step in building a career with a company that values teamwork, growth, and great service. GSAs help ensure every guest enjoys a clean car and a positive experience while maintaining a safe and well-kept environment. **Key Responsibilities** • Provide excellent customer service with a positive and professional attitude • Assist guests at our XPTs and answer questions about wash options • Perform nightly tunnel and equipment cleaning • Complete daily cleaning checklists • Load vehicles safely onto the conveyor • Complete Brink Results Basic Car Wash Training modules • Learn chemical product knowledge and safe handling practices • Use PPE properly, including eye, ear, and hand protection, and coveralls when necessary • Complete restroom cleaning checklists • Perform nightly grounds and lot cleaning • Receive and share guest feedback about the quality of the wash • Cover a GSA shift at other H2GO locations as needed • Other duties as assigned **Essential Job Functions** • Stand for extended periods of time • Bend, reach, and lift up to 50 pounds • Work outdoors in various weather conditions • Communicate clearly with guests and team members • Operate and move safely around equipment in a fast-paced environment • Maintain consistent attendance and punctuality • Focus on safety and guest satisfaction **Qualifications / Requirements** · Applicants must be at least 18 years old or have the necessary work authorization for their age · Strong communication and customer service skills · Ability to work in a fast-paced team environment · Able to stand for extended periods, bend, reach, and lift up to 50 pounds · Comfortable working outdoors in varying weather conditions · Reliable attendance and punctuality **Benefits** • Recognition through NectarHR – earn points and rewards for great work • Paid sick leave • Wellness Plan • Flexible schedule **Equal Employment Opportunity** H2GO Car Wash is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal or state law. Qualified individuals with disabilities are encouraged to request reasonable accommodation if needed to perform the essential functions of the job.