GTM Strategic Finance Manager

Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience. Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. What you’ll do Pindrop is looking for a GTM Strategic Finance Manager to serve as an advisor to our Sales, Marketing, Customer Success, Partnerships, Revenue Operations, and Finance teams. This role will help shape how Pindrop invests, scales, and operates across the full go-to-market organization. Reporting to the Director, Strategic Finance, this person will own financial models, performance insights, and decision support across pipeline creation, bookings, ARR growth, retention, expansion, customer economics, and GTM investment efficiency. This is a high-impact role for someone who wants to influence business strategy, not simply report on financial results. The ideal candidate combines strong analytical horsepower, deep B2B SaaS GTM fluency, crisp executive communication, and the ability to turn imperfect data into clear recommendations. We are looking for someone driven to create impact who possesses the following superpowers: 1) Analytical Horsepower for Insight Extraction 2) Interdisciplinary Collaboration and Impact 3) Reporting Automation and Data Capabilities. GTM Financial Planning and Business Performance Own the GTM finance operating model — annual and long-range planning, forecasting, business reviews, and board reporting across Sales, Marketing, Customer Success, Partnerships, and RevOps — translating company growth, margin, and targets into function-level investment plans Build driver-based, scenario, and sensitivity models to evaluate trade-offs across hiring, coverage, GTM spend, pipeline generation, retention, customer profitability, and margin expansion Upgrade the GTM reporting and financial modeling infrastructure with agentic and AI-enabled workflows, automating data reconciliation, variance and anomaly detection, and recurring reporting to lift forecast accuracy and compress cycle time ROI: Pipeline, Marketing Funnel, Partnerships, and Sales Productivity Own full-funnel pipeline and marketing ROI analyses. Connect demand generation to key outcomes—bookings, ARR, CAC payback, retention, and LTV—while surfacing funnel, velocity, and productivity levers Partner with Sales Operations and Revenue Operations on capacity, productivity, and forecast accuracy across ramp, quota attainment, pipeline coverage, territories, headcount, and compensation; recommend where to add capacity, improve productivity, or reallocate spend Own partnership finance across referral, reseller, marketplace, technology alliance, and SI/GSI motions; evaluate contract economics, pricing/packaging, incentives, revenue share, margin impact, risk, partner-sourced/influenced ARR, CAC payback, contribution margin, and long-term customer value Customer Economics and Contribution Margin Own customer and cohort economics across Customer Success, Professional Services, and Product: retention, NRR/GRR, cost-to-serve, renewal-risk, and expansion-propensity analysis. Analyze and forecast GRR, NRR, churn, expansion, renewal health, support capacity and ratios, implementation effort, onboarding cost, product usage, customer health, and expansion potenti…