GTM Operations

ABOUT US At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Support our Sales, Marketing, and customer-facing teams, which might include: - Driving end-to-end GTM processes, including building pricing proposals, developing customer presentations, and delivering financial analyses to enable team success. - Analyzing, optimizing, and implementing sales territories and processes for a fast-growing sales team. - Building out prospecting programs and marketing campaigns, helping the sales team to drive net new demand - Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises. - Work closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post-sale momentum into durable revenue growth. - Driving alignment between Sales and Agent Development and optimizing cross-functional processes and ways of working - Work with Pricing, Legal, Operations, Sales, Agent Development & Finance teams to identify inefficiencies in current GTM operations and design scalable solutions to help Sierra scale. - Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high-leverage decisions. - Take on special projects and initiatives related to international expansion, pricing, marketing, legal, deal strategy, and agent development - Serve as a versatile, proactive team player, taking on both foundational tasks and high-impact strategic initiatives that drive the GTM team’s success. - Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage. WHAT YOU’LL BRING - 4+ years of experience in revenue operations, sales operations, management consulting, corporate strategy, or business operations. - Proficiency in financial modeling and data analysis (e.g., Excel, Google Sheets); experience with data visualization tools (e.g., Tableau, Looker, or Power BI). - A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency. - Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines. - A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment. - Strong written and verbal communication skills, with the ability to distill complex ideas and problems into straightforward, actionable recommendations, especially to executives. EVEN BETTER… - SQL experience. - Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and marketing automation tools. - Previous 0-1 startup or operational experience. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality,…