Group Agent Product Manager

## **About Liberate** Liberate builds insurance-native AI agents that handle customer interactions end-to-end across voice, SMS, email, and digital - then complete the downstream work inside core systems like Guidewire, Duck Creek, Applied Epic, and Salesforce. We are the **System of Action for Insurance**: our agents don't just talk, they execute and resolve. In a market full of AI demos, our moat is production depth - real regulated conversations, real workflows, and the governance and trust layer that carriers and agencies require. ## **About the Role** As an Agent Product Manager, you bring the structured thinking, analytical horsepower, and executive presence of a strong consulting background - and apply it as an owner, not an advisor. You take ambiguous, high-stakes problems for our enterprise insurance customers and drive them end-to-end: framing what to build, designing the agent systems that deliver it, navigating hard product and engineering tradeoffs, and owning the outcome through to measurable, in-production value. This is fast-paced, hands-on, customer-facing work for someone who wants to build and operate, not just recommend. ## **Key Responsibilities** - **Own ambiguous problem spaces end-to-end.** Structure messy, undefined problems with incomplete information and drive them to measurable customer outcomes - owning the result, not just the recommendation. - **Lead executive-level customer engagements.** Earn the trust of customer leadership, communicate clearly under pressure, and commit to a plan without overpromising on certainty or timelines. - **Apply structured, analytical problem-solving.** Segment problems rather than treating them generically, quantify severity and impact, prioritize ruthlessly, and make crisp recommendations despite ambiguity. - **Partner with Engineering on high-leverage tradeoffs.** Separate launch-critical needs from nice-to-haves, distinguish customer-specific config from reusable platform capability, and balance speed, quality, and scalability with clear requirements and decision criteria. - **Own delivery, adoption, and outcomes.** Drive measurable value in production - not just a successful deployment - and own the customer relationship through it. - **Create reusable patterns.** Turn recurring solutions into scalable product, platform, playbook, or process improvements so the next engagement isn't a repeat fire drill. - **Focused on owning deployment experience standards for Agent PMs.** ## **Qualifications** **Must have** - 7+ years of professional experience, including 5+ years in management consulting - Prior people management experience - Strong academic record and a clear analytical spike - Proven enterprise customer-facing ownership - owning outcomes end-to-end, not just advising stakeholders - Demonstrated experience owning a messy implementation or customer outcome from start to finish - Exceptional structured thinking and communication; able to explain complex work simply - High agency and comfort operating in ambiguity with competing constraints - Clear upward trajectory and evidence of raising the bar without being asked - Operational scale experience - B2B tech and customer relationship familiarity - Consultancy background preferred **Nice to have** - Experience with AI/ML systems, workflow automation, or agent-based products - Background in insurance, fintech, or other regulated industries - Familiarity with system design tradeoffs and technical architecture - A track record of productizing or creating reusable patterns from implementations ## **Compensation** Compensation for Agent Product Manager roles ranges from **$185,000–$235,000 + Equity**, depending on level, experience, and location.