Golf Operations Assistant

**See NOTE(S) below for future wage increases and/or additional compensation opportunities.** Golf Operations Assistant positions answer questions concerning the golf course and procedures, rules and regulations; determine and collect proper green fees from customers and arrange starting order for players; organize golfers into playing groups and make arrangements for timely spacing; patrol the golf course to interpret and enforce course rules; keep records, including those for numbers of players and cash receipts; operate a cash register/computer; close out and balance cash register; determine and issue resident identification cards; and perform other duties as assigned. NOTES: - Employees in job classifications represented by the Municipal Employees Association (MEA) are scheduled to receive the following general wage increases: - 3.5% effective 7/1/27 - 2% effective 7/1/28 - 2% effective 1/1/29 - Eligible benefited employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS). - This recruitment will be used to fill both limited, hourly, and permanent, full-time Golf Course Assistant positions. - Golf Operations Assistant positions are required to work day and evening hours, weekends, and holidays. - In accordance with California Public Resources Code section 5163, all persons holding Golf Operations Assistant positions must get tested for tuberculosis (TB) when hired and every four years thereafter as a condition of continued employment. You must meet the following requirements on the date you apply, unless otherwise indicated. AGE: 16 years of age or older. NOTES: - Applicants less than age 18 must obtain a work permit prior to starting work. - Work permits may be obtained through the school system. - Applicants who are age 17 and are high school graduates or have passed the California High School Proficiency Examination (CHSPE) or General Education Development (GED) examination are not required to have a work permit; however, they must submit a copy of their high school diploma, CHSPE, or GED results with their application. EXPERIENCE: 900 hours of experience performing ONE of the following: 1. Customer Service experience as a reservation agent responsible for scheduling attendance and/or determining availability for events. 2. Customer Service experience as a cashier who determines fees, sells tickets, and is responsible for cash and/or credit card payments, and determines qualifications for access. 3. Customer Service experience in a job whose PRIMARY responsibility is providing information, interpreting rules and regulations about services offered. 4. Customer service experience in the golf environment, which includes customer education on the rules and regulations required on the golf course. 5. Experience in a business office, which includes providing customers with information, interpreting rules and regulations about services offered on an individual basis. NOTE: - City of San Diego employees using Out-of-Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered. HIGHLY DESIRABLES: - Customer service experience. - Basic golf knowledge. - Point of sale computer experience / general computer skills. - Point of sale computer experience / general computer skills. REQUIRED DOCUMENTS (MUST SUBMIT WITH APPLICATION): - For City of San Diego employees, proof of Out-of-Class Assignment (OCA), it utilized to meet the minimum requirements. Required documents should be attached electronically to your application. If you are unable to attach at the time of application submittal, you must submit them as soon as possible via fax: (619) 533-3337; or to the Employment Information Center: City of San Diego Personnel Depart…