Global Payroll Manager

*We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.* **Being a Privacy Program Manager at iManage Means…** You are responsible for leading and overseeing payroll operations across the United States, Canada, United Kingdom, Australia, Spain, and Singapore as well as PEO-supported payrolls run by third-party providers, ensuring accurate, timely, and compliant payroll processing for all employees. You serve as the primary payroll subject matter expert and partners closely with Benefits, Finance, HRIS, People Operations, and external vendors to deliver a seamless employee experience while maintaining strong controls and compliance. You will lead payroll administration, support retirement and benefit-related payroll processes, drive continuous improvement initiatives, and provide coaching and development to payroll team members. **iM Responsible For…** **Global Payroll Operations** - Leading end-to-end payroll processing across the United States, Canada, United Kingdom, and Australia, with additional ownership of Spain, Singapore, and PEO payrolls administered by third-party providers; responsibilities for these include processing payroll additions and updates. - Ensuring payrolls are processed accurately, timely, and in compliance with all applicable federal, state, provincial, and country-specific regulations. - Managing payroll calendars, approvals, reconciliations, audits, and year-end activities. - Overseeing payroll tax compliance, filings, and reporting requirements. - Managing annual reporting requirements including W-2s, T4s, P60s, STP reporting, and other statutory filings. - Leading configuration and maintenance of earning codes, deduction codes, pay codes, and pay policies that directly affect gross pay. **Compliance, Controls & Governance** - Maintaining strong payroll controls, documentation, and audit readiness. - Monitoring legislative and regulatory changes impacting payroll operations. - Partnering with internal and external auditors to support payroll-related audits and compliance reviews. - Identifying risks and implementing process improvements to strengthen controls and efficiency. - Managing workers' compensation reporting, including quarterly filings in Canada and annual filings in the United States. - Maintaining controls around sensitive payroll transactions, including bank account changes and payment validation processes such as penny testing. **Partnership with Benefits and People Teams** - Taking primary ownership of employee entitlements, payroll benefit deductions, and earnings code maintenance, ensuring configurations are accurate, current, and audit-ready; partner closely with Benefits on retirement plans and leave-related pay programs. - Supporting payroll integration and testing for benefits programs including 401(k), RRSP, pension, and superannuation plans. - Collaborating with HRIS and People Operations teams on payroll-related system changes, implementations, and enhancements. - Supporting employee escalations and complex payroll inquiries. **Vendor & Systems Management** - Serving as the primary relationship manager for payroll vendors and service providers. - Partnering with HRIS and Finance teams to ensure payroll systems are optimized and operating efficiently and effectively. - Driving process improvements and automation opportunities to improve accuracy and efficiency. - Maintaining payroll documentation, standard operating procedures, and training materials. **Leadership & Team Development** - Coaching and developing payroll team members to ensure operational excellence and continuous growth. - Fostering a collaborative, customer-focused, and solutions-oriented team environment. - Building organizational capability through cross-training, knowled…