Global Office & Studio Operations Manager

Favored is a dynamic and innovative video commerce company that partners with platforms, brands, and creators to boost engagement, build communities, and drive sales through shoppable video across multiple platforms. As a leading TikTok Shop Partner, we collaborate with a diverse range of clients, from global giants to cutting-edge small businesses. Our team is a blend of creative minds, tech enthusiasts, and business professionals who thrive on creating impactful content and products that ensure ecommerce success for our clients. # **Job Title: Global Office & Studio Operations Manager** **Location: Based in Los Angeles, CA (HQ), Full-Time, On-Site** Favored is a fast-growing video/social commerce company that partners with platforms, brands, and creators to boost engagement, build communities, and drive sales through shoppable video across multiple platforms. As a leading TikTok Shop Partner (TikTok Shop’s 2026 Partner of the Year), we support a diverse range of clients ranging from global giants to cutting-edge small businesses. We are a blend of collaborative creative minds, tech enthusiasts, and business pros who thrive on creating impactful content and products that power ecommerce success for our clients. About the Role: Favored is looking for a dynamic, highly organized Global Office & Operations Manager to act as the operational backbone of our rapidly growing footprint. Managing our ~~multi-location~~ facilities across Los Angeles, New York, and London, you will ensure our blend of corporate offices and high-output livestream studios run seamlessly. You will oversee facility logistics, manage vendor networks, and ensure an exceptional on-site experience for our team, clients, and guests. Here’s what you will be doing: #### **Facilities & Studio Operations Management** - Day-to-Day Upkeep: Maintain an immaculate, productive environment across all global locations (LA, NY, London) for daily operations, high-profile meetings, and guest arrivals. - Inventory & Asset Tracking: Manage a comprehensive tracking system for all corporate and non-production studio equipment, assets, and materials. - Stocking & Supply Chains: Monitor, audit, and restock office essentials, snacks, beverages, and specialty production consumables. - Logistics & Package Management: Oversee a high volume of daily shipping, receiving, courier coordination (e.g., Uber for Business), and prompt internal team notifications. #### **Vendor and Visitor Management** - Serve as the primary point of contact for landlords, building management, local utilities, repair technicians (HVAC, electrical), and commercial cleaning crews. - Create and maintain a reference guide detailing office policies, access/locks, hours of operation, storage options, etc. - In LA, warmly greet and direct arriving guests, clients, and new hires, ensuring a welcoming environment. - Manage Favored’s subscriptions (e.g. Slack, Google Workspace, Notion, Lark, and Uber for Business). #### **Business Operations & HR Support** - Serve as the internal resident expert for our HR platform (Rippling) - Monitor daily office operational expenses, audit corporate credit card limits, resolve card issues, and drive the internal receipt reconciliation process. - Assist in coordinating staff onboarding and offboarding, including software access. #### **Special Projects** - Support Favored events (e.g. special livestream shows), high-level meetings, including reserving space, catering and parking - Support setting up new offices/studios, e.g. ordering furniture, obtaining internet, interacting with landlords ### **Qualifications & Skills** - Experience: 2+ years of relevant experience in office management or related operations – ideally within a fast-paced creative agency, production studio, or startup environment. - Ability to manage multiple physical facilities across time zones without dropping the ball on daily local logistics. - Proficiency with corporate tech tools (Google Workspace, Slack, Notio…