German speaking customer service agent - work in Sofia - paid relocation

Patrique Mercier Recruitment FR is pleased to offer an excellent opportunity for a German Speaking Customer Service Agent to join a dynamic team in Bulgaria. This role comes with a fully paid relocation package, making it ideal for individuals eager to advance their customer service career in a vibrant and international work environment. ### Responsibilities - Provide outstanding customer service to German-speaking clients via phone, email, and chat. - Handle inquiries related to products, orders, returns, and general customer support. - Resolve customer complaints efficiently and professionally to ensure high satisfaction. - Maintain accurate documentation of customer interactions within the CRM system. - Stay up-to-date with products and services to assist customers effectively. - Collaborate with team members to enhance overall customer experience. - Participate in training to continuously improve product knowledge and service skills. - Fluency in German and English, both spoken and written. - Relevant experience in customer service is preferred. - Excellent communication and interpersonal skills. - Strong problem-solving skills with a customer-focused attitude. - Proficiency in customer service software and Microsoft Office tools. - Detail-oriented and well-organized. - Willingness to relocate to Bulgaria; relocation costs fully covered by the company. - Comprehensive training fully covered - Secure employment along with opportunities for career growth - Competitive salary - Extra health insurance options - Access to over 50 benefits and services tailored to your needs - A welcoming international workplace culture - Ongoing support and learning opportunities - 1500 euro singing bonus - **Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live**