German-Speaking Booking Consultant for Airline Company | Work in Athens, Greece

Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated **German-speaking Solutions Agent** for Reservations to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a **fully paid relocation package**, enabling you to relocate to Greece stress-free and with ease. ### Key Responsibilities - Handle customer inquiries for German speaking customers via calls, chats and/or phone calls. - Resolve complaints professionally to maintain high customer satisfaction. - Assists customers with booking, changing, or canceling reservations. - Answers questions about accommodations, payments, policies, and travel services. - Accurately document all customer interactions in the CRM system. - Collaborate with internal teams to improve product support and customer service processes. - Native-level fluency in German (both written and spoken) is essential. - A minimum English proficiency of B2 is required. - Strong communication and problem-solving skills. - Comfortable using computers and willing to learn new software tools. - Ability to work in a team-oriented environment. - Willingness to relocate and live in Greece. - Competitive Monthly Salary, - 2 Extra Salaries per year, in the form of a 13th and 14th Salary. - Monthly Performance Bonus, rewarding you for your dedication - Fully Paid Relocation: Flight, Transfer & Hotel Included - Continuous support during and before your relocation to Greece - Stable career development opportunities within a multinational conglomerate - Fully Paid Training, - Health Insurance, - And Much More..