General Manager - Retail - Arkansas City, KS

**Job Title:** Retail General Manager **FLSA Status:** Exempt **Prepared By:** Corporate Human Resources **Summary** Directs and controls the administration of a Sales Center. Plans, develops and implements goals in conformance with operational procedures and authorities given by the Vice President. Directly responsible for profits/losses of the Sales Center by performing the following duties or through subordinate supervisors. Reports directly to the Vice President. **Essential Duties and Responsibilities** include the following. Other duties may be assigned. - Plans and develops the day-to-day operations of a manufactured home sales center. - Participates in all hiring and all training of Sales Center employees to ensure that they will remain long term productive employees. - Participates in regular training programs for all employees. - Create and maintain good working relationships with lenders, installers, and contractors. - Participate in various methods of marketing, including local and online lead generation. - Lead, guide, train and motivate all staff members. - Maintain usage of the CRM system and hold all staff members accountable for essential entries. - Maintain a pristine appearance of Sales Center to be customer friendly. - Maintain personal sales pipeline. **Supervisory Responsibilities** Directly supervises Sales Center employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. **Qualifications** - Professional demeanor. - Strong moral character. - Leadership ability. - Strong analytical and decision-making skills. - Must have strong verbal and written communication skills. - Must have the ability to respond promptly to customer needs. - Must have passion and optimism, and the ability to inspire respect and trust among employees. - Must have a strong work ethic. - Must live the Champion Operating Principles. - Candidates must have a verifiable minimum of 3 years manufactured homes sales. Management experience preferred. *Champion Home Builders is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.* **EEO Statement** Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.