General Manager

Job responsibilities: • Work with the Service Manager on deploying field service technicians to ensure all project requirements and budgets are met. • Manage all day-to-day operations including service operation, sales and financial performance. • Oversee the team that manages the full scope of installation, start-up, repair, and replacement projects in residential, commercial and industrial buildings or municipal water and wastewater systems, including estimating, labor planning, job scheduling, work assignments, job completion, troubleshooting, and quality control. • Engage with customers for any dispute resolutions and to ensure customer satisfaction with our services. • Attend job-walks, meet customers, and gather information necessary for Estimators to properly bid on new projects as needed. • Attend business related events within the community to gain market knowledge. • Manage Sales, Estimators and planned maintenance teams to ensure all aspects of the project are captured in the estimate & subsequent proposal. • Site level ownership of driving the business processes and profitability across all channels through analysis of sales and margin • Site level ownership of the disciplined management process which ensures an efficient and safe work environment across all functional areas • Accountable for all A/R and A/P responsibilities. • Assisting in hiring a technically competent team that meets and exceeds the technical requirements of our customers • Mentoring field employees to gain their trust and cooperation. Job Requirements: • Experience in the contracting, construction or industrial service industries preferred. • Technical or business college degree, will consider relevant Trade School certifications. • Knowledge of MEP (mechanical, electrical, and plumbing) systems. Construction/contracting experience with pumps, motors, and control systems is essential. • Knowledge in reviewing contracts. • Sales experience is a plus • Proficient with typical Microsoft programs, including Excel, Word, PowerPoint, Project, Publisher, and Adobe. • Minimum 1 year of experience with Mechanical systems, service, maintenance, or sales, in a managerial position.