General Manager positions focus on delivering results in their domain. This page aggregates open General Manager roles and what employers typically expect.
**Our Mission** Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy. Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles. **WHY Join Hiller** At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career. Here are even more reasons to join the Happy Hiller Team! - Our Family Owned & Care Culture - OUR VALUES - Healthy Work/Life Balance - Established Career Paths - Advancement Opportunities - Year-round work – NO LAYOFFS - 401k Plan w/ Company Match - Employee Referral Program - Regular Performance Reviews - Paid Training in our state-of-the-art facility **Benefits** Medical, Dental & Vision insurance Long and Short-term disability Company paid $50,000 life insurance Company paid vacation Paid holidays Medical Flex Spending accounts – Family care **Position Summary** The General Manager is responsible for leading the team to a successful conclusion in every area of our business. This includes, but is not limited to: customer care, financial, personnel, training and inventory. Anyone performing in this capacity must be a proven leader with the ability to motivate and inspire all other team members. **Job Description:** • Create a care culture. • Create a positive experience for customers and team members. • Supervise, guide and develop operational team. • Provide leadership and vision by assisting in the growth of the company. • Maintain employee relations. • Assume full responsibility for profit and loss related activities. • Manage revenue and profitability to meet or exceed budget. • Achieve growth goals as set forth in long-term strategic plan. • Perform other duties as assigned. **Qualifications** **Knowledge, Skills and Abilities:** Minimum 10 years of experience in residential service operation, preferred. Minimum of Bachelor's Degree or equivalence in experience. At least one year as an operations supervisor, or 3 years team lead experience. Proven, consistent track record of meeting and exceeding revenue objectives. Experience in analysis of cost and forecast data to align with business unit objectives and goals. Experience with job costing as well as operations profit and loss. Knowledge of laws governing business and employment in the local area. Valid driver’s license, and approved to drive by Company’s insurance carrier. EPA certification preferred. License in the trades preferred. **\*\* Relocation Assistance Available\*\*** We sincerely thank all applicants in advance for submitting their interest in this position. Hiller is an EEOC employer. Applicants will be required to undergo pre-employment drug screens and background checks. **Apply today if you have what it takes to be a part of the industry's best team in the home service industry!**
Salary estimate
$128,000 – $173,000/yr
Provided by the employer.
Skills for this role
Leadership
Resume tips for General Manager applicants
Lead with measurable achievements relevant to General Manager (numbers, scope, impact).
Mirror the exact keywords from the General Manager posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Leadership).
Keep it to one page for early-career, two pages for senior General Manager candidates.
Interview preparation
Prepare concrete STAR-format stories that show General Manager outcomes you drove.
Research the employer's product and recent news before the interview.
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Have thoughtful questions ready about the team, tools and success metrics.
About Hiller Plumbing, Heating, Cooling & Electrical
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