General Manager

**Hermanson Company** is a standout Mechanical company that has been doing business in the Puget Sound area since 1979. Over the last four decades we have grown from a family-owned sheet metal contractor to a partner led full-service mechanical construction, design and maintenance provider playing a significant role in the Seattle-area construction industry. By design, Hermanson is a special place to work. Our belief is that people do business with people they like. In keeping with that belief, we strive to hire and retain highly motivated people who are professional, ethically unwavering, and unrelenting in delivering quality results. We are focused on providing a workplace where high performance individuals come together to build dedicated teams driven to accomplish great things for our customers. People love working at Hermanson, because we all share the same Core Values: - **Clients First** – Caring, win-win, value, quality and service attitude - **Family Matters** - Safety, wellness, stability, enjoyment and balance - **Character Matters** – Integrity, accountability, passionate, and caring - **Team** - Trust, honesty, respect, reliable and inclusive - **Appreciate** – Each other, our successes, and enjoy the journey - **Learn, Grow, Innovate** – Challenge the status quo and always compete **The Role** The General Manager will plan, coordinate, and manage business operations to satisfy the established goals of the company. The General Manager is also responsible for managing and improving current processes and procedures, design strategies, and optimizing expenses to facilitate the projected growth of the company. **Responsibilities** **Leadership & Accountability** - Operates with the highest level of integrity while modeling Hermanson's purpose, values, culture, and commitment to exceptional customer service. - Provides strategic leadership and overall direction for the ODS - Oregon, ensuring the organization is properly structured, positioned, and resourced to deliver exceptional results. - Builds and maintains a reputation for excellence through strong customer relationships, industry engagement, and leadership presence. - Maintains ultimate accountability for ODS - Oregon performance, including: - Safety - Employee development - Project selection and execution - Customer satisfaction - Revenue growth - Profitability - Long-term business sustainability **Strategic Business Planning & Market Leadership** - Under the direction of the Director of ODS, develop, maintain, and execute a rolling three-year strategic business plan for assigned markets and customer segments. - Identify market opportunities, customer needs, and available revenue across Owner Direct Projects, Special Projects, Service and Maintenance under $10M in value. - Establish annual revenue, profitability, and growth objectives aligned with company goals. - Identify and cultivate relationships with key clients, decision-makers, general contractors, owners, and industry influencers. - Develop and implement strategies that strengthen Hermanson's market position and reputation as an industry leader. - Collaborate with Marketing to develop programs, campaigns, and materials that support strategic growth initiatives and market objectives. **Business Development, Sales & Client Relationships** - Establish pursuit strategies and provide leadership for all significant project opportunities. - Direct proposal development, presentation strategy, and customer engagement efforts. - Determine project scope, system concepts, equipment selections, and subcontractor strategies required to support successful pursuits. - Maintain customer advocacy and satisfaction throughout construction and project delivery. **Business Unit Operations & Financial Performance** - Continuously assess organizational capacity, capabilities, and resource requirements to support current and future project demands. - Lead forecasting, planning, and deployment of internal and external resources…