General Manager

**Who We’re Looking For:** Are you an energetic, progressive business leader who is well-versed in motivating teams and developing a dynamic equipment operation? Do you have at least three years of proven experience in operational management and have no problem working one part in the trenches, one part in a leadership role to help accomplish financial and strategic goals in a fast-paced, challenging industry? If this sounds like you, do your best work with Acme Tools as the General Manager of our location in Grand Forks, ND! **About Acme Tools** Since 1948, Acme Tools continues to be a premier retailer of tools and equipment at our locations in North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation for over 75 years, we are employee centric, family-friendly, community involved, and growth minded. **You’ll Enjoy:** - On-the-Job Training - Professional Development Programs and Training - Competitive Pay - Generous PTO – Start accruing PTO on your 1st day - Paid Holidays – We are closed the 6 major holidays of the year - Maternity Leave partially paid with our Short-Term Disability - Work Environment – Everyone takes pride in their work and can see their impact on the company - Employee Discounts - Progressive Growth Opportunities **We Also Provide:** - Medical, Dental and Vision insurance plans to fit any lifestyle & family - Medical & Dependent Care Flexible Spending Accounts - Accident, Cancer, and Critical Illness supplemental insurance programs - 100% Company-paid Short- and Long-term Disability - 401(k) Program and Company Matching - 100% Company-paid Group Life Insurance 1x your annual wage - Additional Voluntary Life Insurance **What You’ll Take Ownership Of:** - Establishes, controls, and supervises all site activities, including development and implementation of goals and objectives to meet strategic planning and profitability growth targets - Oversee equipment sales, purchase of inventory, pricing strategies, as well as the service operations for tool repair, equipment repair, and rental equipment maintenance - Recruits, interviews, and approves the hiring and wages of new personnel, as well as transfers and promotions - Directly supervises, trains, develops, and conducts timely performance reviews of the internal leadership for sales, service, and rental operations. - Assists in preparing budget and sales forecasts for the location - May occasionally perform the duties of sales personnel and counter service employees as outlined in the job descriptions of those positions - Responsible for communication on all customer complaints and concerns, including reconciliation of delinquent accounts and service ticket resolution - Advises management on ways to improve policies, operations, shipments, deliveries, parts & inventory warehousing, and displays - Assists in negotiating agreements with select suppliers, seeking the best price, terms, and delivery conditions - Assists and advises in overall planning and participation of special sales and promotions - Keeps abreast of industry trends; attends trade shows, conventions, and trainings - Suggests and helps with the selection of new items; also helps in the disposition of slow-moving items, surplus, and discontinued merchandise - Keeps informed on competitors’ activities, promotions, pricing, new products, etc. - Stays aware of daily gross sales, reviews data processing reports - Assumes overall responsibility for the inside and outside physical appearance and safety conditions inside and outside the facility - Serves as the principal public relations person for the location and works with marketing to showcase products and promotions within the store - Maintains a cooperative relationship with staff, management, and supervisors at all other Acme locations - Works closely with Human Resources to comply with safety stand…