General Manager-2185

The **General Manager** (GM) directs and manages the overall daily operations and success of one retail/automotive service store. The GM adheres to company guidelines and goals to obtain optimum efficiency, professionally develop their staff, and maximize profit by performing the duties listed below. **Benefits:** - Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine\* - Employer Funded Basic Life & Accidental Death Dismemberment\* - Paid Time Off\* - 401(k) Match - Bonus structure for JLU Module completions within set timeframes - Performance-based monthly bonus structure - Employee discount on parts and services - Additional benefits available: - Dental Plan and/or Vision Plan\* - Life & Accidental Death Dismemberment and/or Accident\* - Short-Term and Long-Term Disability\* - Critical Illness and/or Cancer and/or Hospital Indemnity\* - Flexible Spending Account (FSA) and/or Dependent Care FSA\* - Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance \* Full-time employees only **Job Description:** - Open and/or close the store, maintain a clean and attractive store appearance, and ensure store and equipment maintenance is performed through vendors and staff. - Interview and acquire staff based on store needs, ensure all employees are properly trained on the job and certified within required timeliness. - Manages staff by assigning work posts, scheduling work hours, evaluating job performance, and provides disciplinary actions including terminations when necessary. - Responsible for financial performance. The GM looks for opportunities to grow the business and improve profitability, customer retention, and net sales. - Manage cash and credit card activities, reconcile register receipts and cash charge slips, and makes bank deposits. - Prepare paperwork associated with cash receipts, sales statistics, employee records, etc. - Monitors inventory levels to prevent shrinkage, orders and receives supplies. - Direct and participate, as needed, in customer service functions such as greet customers, explain products and services offered, resolve/handle customer complaints, and operate point of sale hardware and software. - Direct and participate, as needed, in automotive maintenance services along with Technicians, and drive automatic and manual transmissions. - Enforce all safety lifesaving rules as well as all the safety guidelines established, maintain compliance with OSHA and Federal and State Environmental Regulations. - Report any workers' compensation claims. - Other duties as assigned by District Manager. **Requirements** - Valid US Driver's License. - Minimum of 1 year of prior Retail Service Management experience in relevant field (Automotive, Fast Food, Retail Sales, etc.). - Authorized to work in the US without sponsorship. - Prior Experience with Key Performance Indicators in retail sales growth. - Ability to perform the responsibilities of the job. - Ability to calculate figures and manage budgets. - Ability to communicate in English (written and orally). - Efficiently use the internet, computers, and complete documents on tracking forms - Able to stand for an extended period. - Ability to (occasionally) lift over 50 pounds. - Ability to bend, stoop, reach, crawl, and climb stairs. - High School Diploma or equivalent - Comfortable working in an enclosed and/or semi-outdoor environment. **Qualifications:** - Excellent customer service and communication skills. - Attention to detail, dependability, and professional demeanor. - Proven leader with an interest in the professional development of their team. - Dedication to following safety policies and procedures. - Willingness to undergo on the job training and a growth mindset. - Ability to work in a fast-paced environment while multi-tasking. **Equal Opportunity Employer** Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discri…