Gaming Technical Compliance Specialist 1/2/3

At the Office of State Police, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity. We’re looking for a **Gaming Technical Compliance Specialist** to join our team—a detail-driven, tech-savvy role at the heart of Louisiana’s regulated gaming industry. In this position, you’ll play a key part in maintaining the integrity and security of electronic gaming and video draw poker devices by certifying, testing, and inspecting equipment to ensure it meets strict technical and compliance standards. You’ll work directly with industry professionals, law enforcement, and internal teams to monitor devices, verify software accuracy, investigate potential tampering, and ensure all systems report revenue and performance correctly. If you're analytical, highly organized, and excited to help uphold fairness and trust in one of Louisiana’s most dynamic industries—this could be the opportunity for you! Two years of information technology or electronic technician experience; OR Six years of full-time work experience in any area; OR An associate's degree. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any area. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any area. The official job specifications for this role, as defined by the State Civil Service, can be found [**he****re**](https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=173390) **Job Duties:** The Gaming Enforcement Division is seeking a detail-oriented and technically skilled professional to ensure the integrity and compliance of electronic gaming devices and monitoring systems across the state. This role offers the opportunity to work directly with gaming industry professionals, enforce regulatory standards, and support the safe operation of Louisiana’s gaming market. **Key Responsibilities:** - Perform **certifications, configurations, and testing** of electronic gaming devices, video draw poker machines, and monitoring system software to ensure devices are secure, unaltered, and compliant with state regulations. - Serve as the **primary technical liaison** between gaming industry representatives and the Video Poker Technical Support/Administrative Section, reviewing issues, providing input, and assisting with the implementation of compliant solutions. - Conduct **random compliance inspections** at licensed gaming establishments to verify that devices and monitoring systems meet security, certification, and regulatory standards approved by independent testing laboratories. - Collaborate with internal teams and higher-level staff to **investigate technical problems, recommend solutions, and implement corrective actions**. - Maintain detailed **documentation of certifications, inspections, and compliance activities**, ensuring accurate records for regulatory and audit purposes. - Stay current on **emerging technologies, gaming devices, and industry standards** to provide expert guidance and support ongoing compliance initiatives. - Support ongoing **training and education efforts** for internal staff and licensees regarding device operation, monitoring systems, and compliance procedures. - Perform additional duties as assigned to **support the mission of maintaining integrity and public trust** in Louisiana’s gaming industry. **Position-Specific Details:** **Location:** Gaming Enforcement Division in the Office of State Police, located in **East Baton Rouge Parish**. **Appointment Type**: This job opportunity may be used to fill a probational appointment, job appointment, or promotional appointment. **Career Progression:** This position may be filled as a **…