Future Opening Opportunity - Front Desk Associate

***\*\*\*Interviews starting in September with a projected October starting date\*\*\**** **Help Deliver the Kalahari Experience** At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we’re more than a resort. As a family-owned company, our Promise is simple: **Lead with Love**. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. **Front Desk Associate** Kalahari Resorts & Conventions is seeking a **Front Desk Associate.** In this role, you will provide attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout As part of our team, you’ll embody our Promise to **Lead with Love**—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll be one of the first associates to greet our guests and to set the tone for their entire experience. **Pay Rate: $16-$18/hour** **Key Responsibilities** - Approach all encounters with guests and associates in a friendly, service-oriented manner. - Associates are at all times attentive, friendly, helpful and courteous to all guests. Managers and fellow associates. - Establish and maintain good communications and teamwork with fellow associates and other departments within the resort. - Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. - Fully comprehend and operate all relevant aspects of the Front Desk computer systems, copiers, fax machines, and other office equipment. **What We’re Looking For** - A high school diploma or equivalent is required. College coursework in a related field and/or experience in a hotel or resort is helpful. - Must be able to work well in stressful, high-pressure situations. - Proficient in Windows software or have the ability to learn the necessary programs. - Flexible and long hours are sometimes required, with availability for nights, weekends, and holidays. Possibly exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. **A Sampling of Our Benefits** Our team enjoys a comprehensive benefits package, including: - Career growth opportunities with promotion from within - 401(k) matching, paid time off, and holiday compensation - Health, dental, and vision coverage for full-time associates - Employee appreciation events, discounts, and perks at all resorts - Education assistance programs to help advance your career **Be Part of Something Extraordinary** At Kalahari, we believe the best leaders **Lead with Love**—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by *Forbes* as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by *USA TODAY* as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. **|** Wisconsin Dells, WI **|** Sandusky, OH **|** Pocono Manor, PA **|** Round Rock, TX **|** Spotsylvania County, VA | **Kalahari Resorts & Conventions is an Equal Opportunity Employer.**