Future Opening: Mitigation Manager

**Benefits:** - Company Cell Phone - Company shirts - Company vehicle - Maternity, Paternity & Adoption Leave - Competitive salary - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance - 401(k) - 401(k) matching **Are you motivated by a drive to serve others and achieve results? Do you thrive as an independent yet collaborative team player who takes initiative and gets things done? Are you comfortable with a fast-paced work environment where urgency is key? Do you have a keen eye for detail and ensure thoroughness in your work? If so, we welcome you to join our exceptional team!** **Join the Paul Davis Team!** **Mitigation Manager** The Mitigation Manager will be working within our Emergency Services (Mitigation) Department. The Mitigation Manager’s primary responsible is to ensure growth and development of the mitigation business, department, and staff. **$70,000 - $80,000 per year + bonus opportunities - based on experience** **RESPONSIBILITES:** - Management and delegation of Mitigation Department staff, including emergency services and contents - Recruit, train and coach Mitigation Department staff and (Labor, Mitigation Crew Leaders and Coordinators) - Set goals for each team member that can be explained and measured; conduct annual, mid year and 90 day performance reviews with staff - Participate in the hiring process - Approve hourly employees time cards on a weekly basis - Conduct monthly staff meetings - Use tools and reporting to budget and margin results (50%) - Drive response and urgency - Maintain morale and engagement - Recruit vendors and subcontractors; ensure subcontractor compliance - Responsible for Resource Management of the following: - Movement, care, and inventory of equipment in the warehouse and on jobsites - Tracking of assets (equipment) - Dispatching of Technicians - On Call Schedule - Vehicle Maintenance - Staffing needs - Complete estimates for Mitigation losses - Review estimates written by Mitigation Crew Leaders - Communicate and negotiate with insurance carriers - Maintain and create good relationship with insurance carriers and vendors - Auditing of customer service complaints - Manage and exceed expectations for job profit - Ensure production meets the set Gross Profit goals - Collection of payment from closed jobs - Monitor and address safety issues and practice safety practices including proper PPE - Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics - Marketing and sales of your company’s services to current and potential client base, insurance carriers, and industry professionals - Collect Accounts Receivable - Attend industry related trainings - All other duties as assigned **Competency – Knowledge, Skills and Abilities:** - Knowledge of Microsoft Office applications (Outlook, Word, Excel) - Extensive knowledge of estimation software - Extensive Knowledge of emergency services within the restoration industry - Customer Service Skills - Communication skills - Administration skills - Coaching and leadership skills - Effective meeting skills - Strategic Planning skills - Ability to learn and operate our primary operating systems: RMS, Xactimate, Luxor, Sage, Contractor Connection, ADP, SharePoint, and One Drive - Ability to create documents and invoices - Ability to answer and communicate with customers over the phone and face to face - Ability to work independently - Ability to coordinate multiple jobs within the same time frame - Ability to oversee a staff of up to twenty employees - Stress Management and Composure - Maintain a level of confidentiality **Required Education and Experience:** - High School Diploma or GED required - Two plus years’ experience in a Management or Leadership role within the Restoration Industry - Five plus years’ experience within the Emergency Services Department within the Restoration Industry - Experience with writing Emergency Services (Mitigation) estimates **Pref…