Future Opening: Lead Mitigation Technician

**Benefits:** - Competitive salary - Free uniforms - Opportunity for advancement - Paid time off - Training & development Lead Mitigation Technician **Reports To:** Mitigation Manager / General Manager **Location:** Paul Davis Restoration of Downriver Detroit **Job Type:** Full-Time | Field-Based | On-Call Rotation Required Primary Goal Own the successful execution of emergency mitigation services: water, fire, mold, and storm damage. You will lead the field response, run jobs on-site, and set the standard for: - Technical execution - Documentation - Customer communication - Compliance with insurance and industry requirements This role exists to ensure jobs start strong, stay on track, and finish right—especially under pressure. **You are not just running jobs. You are helping establish how mitigation gets done here from day one.** Mitigation is the core of this position. Everything else supports it. What We’re Looking For This is not a basic technician role. We are looking for someone with real-world mitigation experience who is ready to step into (or continue growing in) a leadership role inside a startup environment. You’re the type of person who: - Shows up when things are messy, urgent, and inconvenient - Doesn’t need to be told what to do next - Takes pride in doing the job the right way, not the easy way You understand this work isn’t always clean or predictable. It involves long days, after-hours calls, and difficult environments. That’s part of the job. At the same time, you respect that restoration is a regulated industry. Insurance requirements, IICRC standards, and company processes matter, even if they differ from how you’ve done things before. **If you want to help build something, not just clock in, you’ll do well here.** What You’ll Do - Respond quickly to emergency losses and lead on-site mitigation work - Perform inspections, demolition, moisture mapping, extraction, and equipment setup - Ensure proper containment, PPE use, and safety procedures - Maintain accurate and timely field documentation (DASH, Xactimate, Docusketch, or similar) - Coordinate with ownership and leadership when scope, documentation, or carrier requirements impact execution - Lead and train mitigation technicians, delegate tasks, and enforce quality standards - Participate in an on-call rotation for after-hours response - Assist with cleaning, contents handling, or estimating when needed How You’ll Lead (Important) - You are expected to take ownership and act decisively in the field - You will be trusted to make real-time decisions without being micromanaged - You must collaborate when insurance standards or company processes require a specific approach - You lead by example, through work ethic, professionalism, and consistency **This is not a lone-wolf role.** If you need to do everything your way or struggle to follow required processes, this will not be a fit. What You Bring - Strong hands-on mitigation experience (water, fire, mold, storm damage) - Ability to lead a small crew with calm, professionalism, and accountability - Comfort with documentation systems (DASH, Xactimate, Docusketch, or similar) - Valid driver’s license and ability to be insured to drive company vehicles - Comfortable driving company vans and transporting crew/equipment - IICRC certifications are a major plus (WRT/ASD, FSRT preferred) - Reconstruction or trade experience (drywall, paint, carpentry) is a bonus - Willingness to be on-call and respond after hours - Ability to lift 75 lbs and work in physically demanding environments - Excellent communication skills Why Join Paul Davis Restoration of Downriver Detroit We are a new franchise backed by a national brand, building something from the ground up in a strong, blue-collar market. This is not a fully built machine you’re stepping into. This is an opportunity to help build it. - Your voice will matter - Your standards will shape how we operate - Your leadership will directly impact the team and the customer e…