Future Opening: Front Desk Associate

**Benefits:** - Bonus based on performance - Free food & snacks - Opportunity for advancement - Paid time off **Perks and Benefits:** - Full-time position (Fridays and Saturdays required) - Direct career growth path to Management positions (Asst. Manager, Manager) and additional options - Competitive hourly base pay, plus tips; team bonus - Merit-based pay increases - Paid Vacation and holidays - Complimentary service membership **About the Position:** The Sales & Front Desk Associate is a key position at Scenthound, focused on providing exceptional service to every customer. We are looking for an eager, honest and ACTIVE front desk manager. **This position requires:** - Mostly.. a willingness to learn, work hard, and be a part of a team - Full-time availability (Saturday's required) - Familiarity and comfort with dogs - Sales experience and confidence (membership sales are highly valued!) - A passion for dogs and dog health & wellness! - Reliable transportation - Work well as a team member - Willingness to work in a smoke-free environment - Willingness to learn other positions (cross-training) - Bilingual (not required) **Who We Are Looking For:** We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is **outgoing, self-motivated, an independent problem solver, and a compassionate dog lover**! We are looking for a **motivated** team member who wants to advance their career through our training path to become a Scenthound Manager! **Tasks:** - Drive membership sales through health and wellness education - Drive key performance indicators – average ticket price and rebook ratio – through memberships, service - Develop membership leads; Follow up with potential members - Answer phone calls, schedule customer appointments, manage customer profiles and records - make outgoing phone calls - Manage customer expectations; Resolve customer concerns - Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable - Perform other tasks and duties as assigned by the Scenter Manager Compensation: $15.00 - $18.00 per hour