Funeral Home Funeral Arranger

The Funeral Arranger interacts directly with client families, making all arrangements, handling all aspects of the service, and ensuring the client's family receives a flawless experience that captures, acknowledges, and shares the life purpose of their loved one. **Overview & Responsibilities:** - Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies, in a professional, organized and caring manner consistent with company policies and procedures - Confirms authorization to proceed with the service arrangements - Retains heritage and grows market share through active involvement with the community, religious and other organizations - Ensures client families are informed of special recognition and services available for veterans and ensures the delivery of selected recognition and services - Drives funeral vehicles as needed - Assists at the chapel, church services, and cemetery - Delivers flowers, caskets, urns, photos, and other personal keepsakes or mementos of client families - Sets up and removes chairs, properly caring for and storing these items - Provides aftercare in the absence of the Family Service Counselor - Provides information on insurance, health benefits, and pension - Shares pre-need referrals with Family Service Advisors - Ensures adherence to all applicable professional, municipal, provincial/state, and federal licensing authorities, rules, and regulations - Completes and accurately prepares all documents related to services, cremations, maintenance, and any other type of data entry - Assists with general office duties, including answering phones and preparing reports as necessary - Assists with the maintenance of vehicles, the facility, and property - Receives caskets and other funeral home supplies as well as stock inventory - Performs other duties as assigned **Requirements & Qualifications:** - High school diploma or equivalent - Experience as a funeral assistant is preferred - Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) - Availability to work on-call weekdays and weekends as needed - Strong communication skills and high levels of compassion and integrity - Ability to multi-task and set priorities while being detail-oriented - Ability to lift 100lbs safely - Valid state-issued driver's license with a clear driving record