Funeral Home Brand Ambassador and Mortuary Transport

This role blends two critical functions: supporting grieving families with dignity and professionalism during first-call transfers, and representing the Monarch brand through thoughtful community outreach and engagement. Whether you're assisting at the scene of a loved one's passing or sharing our mission with healthcare professionals and community groups, you'll be a trusted presence who brings empathy, clarity, and comfort at every step. **What You Will Do** **As a Transfer Care Specialist** - **Be the First Contact:** Greet families, caregivers, and professionals during decedent transfers with respect and composure. - **Drive with Purpose:** Safely and professionally transport the deceased from homes, care facilities, hospitals, and medical examiner offices to our partner funeral homes. - **Work with Integrity:** Maintain accurate and timely documentation per Washington State requirements. - **Adapt to the Day:** Remain available for on-call shifts, including nights, weekends, and holidays. Assist with funeral services as needed (e.g., hearse driving). - **Maintain Standards:** Keep vehicles clean and operational. Present yourself in a polished, professional manner at all times. **As a Brand Ambassador** - **Be the Face of Monarch:** Represent the Monarch Trade Services brand at every interaction--with families, care partners, and the public. - **Engage Locally:** Participate in outreach activities across the Seattle--Tacoma region, including hospice visits, healthcare events, and community fairs. - **Build Relationships:** Foster strong working relationships with referral sources, including hospital staff, long-term care providers, hospice teams, and social workers. - **Promote with Purpose:** Share our value proposition clearly and respectfully, helping others understand what makes Monarch unique. - **Inspire Trust:** Show warmth, confidence, and genuine curiosity in your conversations. Be the kind of person people remember--in the best way. **What We Require** - Valid Washington State driver's license with a clean driving record - Ability to safely lift up to 100 lbs using proper techniques or equipment - Willingness to work flexible and on-call hours, including evenings, overnights, and weekends - Outstanding interpersonal and communication skills - Comfort navigating a variety of Seattle--Tacoma neighborhoods, roads, and facilities - Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) - Positive attitude, emotional resilience, and a strong sense of service You'll be part of a meaningful mission: providing comfort when it matters most, and promoting a brand that prioritizes care, compassion, and professionalism. If you're a **people person with a heart for service** and a desire to make a difference in your community, we want to meet you!