Funeral Director / Embalmer in Training

The Funeral Director in Training will interact with licensed funeral directors to learn first-hand about the funeral director's career. **Overview & Responsibilities:** - Preforms or works directly with the public - Greets families and guests - Answers calls in a timely fashion from a multi-line phone system - Cleans and maintains the preparation room and its supplies - Processes and maintain at-need and pre-need case files - Assists with embalming, dressing, cosmetizing, and casketing of the deceased - Transfers deceased from place of death to funeral home and crematory - Enters vital information into software systems - Processes files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc. - Provides both standard and customized service materials - Releases urns, service materials, personal property, and flags to families - Updates list of family members to contact for information - Responds to emails efficiently and timely - Stocks and organize urns - Places obituaries for families in the newspaper, social media, and website - Responds and attends to inquiries as required - Performs other duties assigned **Requirements & Qualifications:** - High school diploma or equivalent - Currently enrolled in or have completed an accredited mortuary science program - Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) - Self-motivated and energetic - Strong verbal and written communication skills - Caring, empathetic, and committed to providing best-in-class service to customers - Sensitivity and knowledge of different philosophical systems and religions - Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture - Valid state-issued driver's license with a clear driving record