FULL TIME REMOTE OPERATIONS SITE MANAGER WI009

***Storage Asset Management is a property management and consulting company that specializes in self-storage. With over 70 years of executive industry experience, SAM employs an incredible team of employees on every level. Voted Best Places to work in PA 2021, 2022, 2023, 2024, and 2025!*** *******Storage Asset Management is proud to have over 900 employees at the store, regional and corporate office level.*** *Summary: The Remote Operations Site Manager is responsible for completion or oversight of all maintenance, groundskeeping, onsite operations (including some tenant resolution and customer experience tasks) and janitorial tasks for their assigned self-storage properties. **Travel to assigned locations a must.*** Benefits of Joining SAM: • A dynamic company with an award-winning culture • A clear path for advancement within our thriving company • Flexible Scheduling • Paid holidays • Paid time Off • Paid maternity and paternity leave • Comprehensive healthcare and 401(k) plan • Short-Term & Long-Term Disability insurance • Flexible Scheduling • Tuition re-imbursement • Dental Insurance • Health Insurance • Vision Insurance **Essential functions of the role that can be performed with or without reasonable accommodation:** - Always provide internal and external customers with outstanding - Ensure company standards for cleanliness, appearance, and safety are consistently met or - May also be responsible for assisting existing tenants or new customers when - Utilize SAM equipment (tablet/Smart device) to help with onsite operations (including utilizing auction platforms, lock management, Maintain X, Office 365 and other Apps) - Complete Weekly and Monthly Maintain X FSR Checklist for each managed location, due monthly. - Frequently conduct storage unit inspections, confirm inventory availability, and ensure spaces are secure and ready to rent. - Manage unrentable units process to SAM standard - Prepare vacant units for rent by verifying conditions, sweeping/dusting, adding pest control, placing welcome package, and securing unit. - Maintain the exterior appearance of assigned properties including, but not limited to; lawn care, snow removal, landscaping, window cleaning, changing lights, trash removal, sweeping, etc. May include oversight of 3^rd^ party vendors contracted for those services. - Housekeeping/cleaning including office, units, hallways, buildings, Keep interior surfaces and all high- touch areas clean including sweeping, mopping, debris removal, wiping windows/doors, etc. - Completion and/or oversight of minor maintenance needs on items such as gates, lighting, cameras, door operation, etc. - Perform regular lock audits and full property walk-throughs for security and safety - Respond promptly to any potential breach of security issues such as unsecured units, unsecured locks, unsecured gates/fencing, evidence of tampering, or suspicious activity. - Oversee Engrain Map process for applicable - Complete pest control inspections and coordinate necessary follow-up actions and/or - Conduct virtual walk-throughs with supervisor, as requested, using company issued - Assist with managing and responding to any tenant maintenance requests, emergency situations, or follow-up procedures (i.e., hasp difficulty, fire, criminal activity, accidents, natural disasters, etc.) - Support foreclosure procedures for tenants in lien status, such as lock cutting, inventory, and photo - Collect payments in property drop-boxes, communicate and/or forward payments to off-site management *(if applicable).* - Participate in property improvement projects and support other management directives as - Comply with all guidance set forth in the Operations Policy & Procedure Manual or any other memo/instruction given to you by the SAM Corporate Team. - Record your daily arrival and departure for payroll - Other responsibilities as assigned - Walking - Standing - Sitting - Talking in person - Talking on phone - Hearing on phone - Vision for close…